CEA - Housing Resources Centre Volunteer at Alma Mater Society of Queen's University Inc.

Kingston, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Sep, 26

Salary

0.0

Posted On

22 Jun, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Organization, Ownership, Cultural Sensitivity, Professionalism, Problem Solving, Analytical Thinking, Planning, Prioritization, Execution

Industry

Non-profit Organization Management

Description

The Alma Mater Society (AMS) is the oldest student association in Canada and has been a central student organization at Queen's since its founding in 1858. Today, the AMS acts as a service, advocacy, and governing body on behalf of all students enrolled in AMS-affiliated programs at Queen's University. The AMS is a not-for-profit entity created by the Society to ensure its continuing financial viability by overseeing the management of its services and associated financial affairs. It is bound by the By-laws and corporate philosophy of our Mission and Operating statements as set out in the AMS Constitution. In addition to providing wage-based service staff positions for students wanting employment, the AMS seeks to support the Society's broader objectives through the provisioning of a high quality, relevant range of student funded services, that provide a wide range of employment opportunities and meaningful out-of-classroom learning and skill acquisition experiences for students. Job Summary The Housing Resource Centre offers support for students who are experiencing a conflict with a landlord or housemate in a safe and confidential space. Trained student volunteers can also answer questions and provide information on property standards, leases, tenant rights, house hunting, home security, and more. Job Competencies Communication Organization Ownership Cultural Sensitivity Professionalism Problem Solving Job Duties Attend all training sessions to become familiar with the department and adhere to the general operations of the department Advertise the service and provide students with information regarding concerns about their current or potential housing situation including issues with landlords, property standards violations, clauses within a lease, etc. Ensure especially urgent/serious cases be transitioned to the HRC Manager or External Affairs Commissioner Attend and help with the planning of regular HRC events as needed Maintain records of cases handled Conduct peer-to-peer housing standards and by-law compliance campaigns as coordinated by the Manager as part of the Proactive Property Standards Program Complete tasks efficiently and attentively Attend and fully participate in all in person and virtual meetings Respect all company policies, procedures, and ethical standards Strive to foster a warm, comfortable, and respectful atmosphere for customers and coworkers. Maintain timely communication with direct supervisor Always serve as a representative of the AMS and its mission statement. Complete other duties as assigned Job Requirements Sound analytical thinking, planning, prioritization and execution skills Maintain regular office hours Working Conditions Interaction with employees, management, and the Queen’s community The AMS is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, colour, disability, sex, sexual orientation, or national origin.

Responsibilities

Provide support and information to students regarding housing conflicts, tenant rights, and property standards. Assist in planning HRC events and conducting housing standards compliance campaigns.