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CEC - Correspondence - NR-Customer Experience Center-Customer Service at Kotak Mahindra Bank
, , -
Full Time

Start Date

Immediate

Expiry Date

09 Jan, 26

Salary

0.0

Posted On

11 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Email Support, Verbal Communication, Written Communication, Listening Skills, Team Player, Self-Motivated, Positive Attitude, Integrity, Collaboration, Role Model, Rapport Building, Flexibility, Confidence, Willingness to Learn, Knowledge Flair

Industry

Banking

Description
Graduate Minimum 1 to 2 years of experience in customer service role on email support or calls. Excellent communication skills – Verbal & Written Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays Flexible to get scattered 8 Week Offs in a month with 9hours 30 minutes shift Good listening skills and strong communication abilities. Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude & works with integrity Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers & customers.
Responsibilities
The role involves providing customer service support through email and calls. Candidates should be able to establish rapport quickly with peers, managers, and customers.