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CEC-Relationship Manager-VRM-BRANCH BANKING-VRM at Kotak Mahindra Bank
Thane, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

02 Jul, 26

Salary

0.0

Posted On

03 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Management, Customer Service, Sales, Communication Skills, Banking Solutions, Wealth Management, Phone Banking, Customer Engagement, Financial Products, Outbound Calling

Industry

Banking

Description
As a CEC Relationship Manager – VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions. You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer. The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently.
Responsibilities
You will manage outbound customer interactions for Wealth and Privy clients through a virtual relationship channel. The role involves delivering superior service, driving product sales, and providing personalized banking solutions.