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CEC-Relationship Manager-VRM-BRANCH BANKING-VRM at Kotak Mahindra Bank
, , -
Full Time

Start Date

Immediate

Expiry Date

06 Mar, 26

Salary

0.0

Posted On

06 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Customer Engagement, Sales, Banking Products, Customer Service, Personalized Banking Solutions, Outbound Customer Interactions, Service Benchmarks

Industry

Banking

Description
As a CEC Relationship Manager – VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions. You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer. The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently.
Responsibilities
The CEC Relationship Manager is responsible for managing outbound customer interactions for Wealth and Privy clients. This includes delivering superior service, driving product sales, and enhancing customer engagement.