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CEC-Relationship Manager-VRM-BRANCH BANKING-VRM at Kotak Mahindra Bank
Thane, maharashtra, India -
Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Relationship Management, Customer Engagement, Outbound Sales, Banking Products, Communication Skills, Customer Service, Wealth Management, Phone Banking

Industry

Banking

Description
As a CEC Relationship Manager – VRM, you will be responsible for managing outbound customer interactions for Wealth and Privy clients through the virtual relationship channel. This role focuses on delivering superior service, driving product sales, and enhancing customer engagement through structured communication and personalized banking solutions. You will be trained across multiple banking products including cards, liabilities, and assets, enabling you to function as a universal phone banking officer. The role demands strong communication skills, a customer-first mindset, and the ability to meet service and sales benchmarks consistently.
Responsibilities
Manage outbound interactions for Wealth and Privy clients via virtual channels to drive product sales and enhance engagement. Deliver personalized banking solutions across cards, liabilities, and assets as a universal phone banking officer.