CEC Technician at Empower Rental Group

Smyrna, Tennessee, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Apr, 26

Salary

0.0

Posted On

05 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Diagnostics, Repair, Customer Communication, Sales, Hydraulic Systems, Powertrain Systems, Electrical Systems, Mechanical Skills, Interpersonal Skills, Safety Compliance, Continuous Improvement, Technical Expertise, Problem Solving, Time Management, Attention to Detail, Team Collaboration

Industry

Equipment Rental Services

Description

Job Details Job Location: Nashville RC - Smyrna, TN 37167 Empower Rental Group is hiring a CEC Technician in Smyrna, TN! Company Benefits: 401(k) 401(k) matching Medical Insurance Dental Insurance Vision insurance Health Savings Account Employer-paid life insurance Employee Assistance Program Employer-paid STD disability benefit Paid Parental leave Paid time off Referral program Retirement plan Employee Sharing Program Empower Rental Group is a family of local equipment rental providers across the Southeastern US. We began with 3 locations in 2021 with the goal of being the difference in the equipment rental industry by doing everything differently. We now have over 36 locations, and we are adding a CEC Technician to our team in the Nashville, TN, location! Summary: The CEC Technician – Sales-Focused plays a critical dual role by performing advanced diagnostics and repairs on heavy equipment while actively promoting and selling maintenance and repair services. This position combines technical expertise with strong interpersonal skills to ensure both operational efficiency and customer satisfaction. Ideal candidates will be mechanically skilled, self-motivated, and comfortable engaging with customers to recommend appropriate service solutions Responsibilities include, but are not limited to: Diagnostics and Repair: Diagnose complex issues with heavy equipment powertrain, hydraulic, and electrical systems using computer analyzers and traditional troubleshooting methods. Complete complex repairs to construction, aerial, and earthmoving machinery. Conduct detailed inspections to ensure equipment compliance and functionality. Sales and Customer Communication: Serve as a technical resource for customers. Communicate with customers regarding diagnostics, repair needs, and recommended service plans. Promote maintenance packages, repair services, and parts. Upselling and scheduling follow-up services. Operational Support: Write and manage purchase orders for repair parts and materials. Ensure all service records and contract documentation are properly closed out and cataloged. Maintains a safe work environment. Performs job functions safely at all times. Participates in all safety meetings. Communicates all concerns or violations to the appropriate manager(s) immediately. Uses the proper Personal Protective Equipment when performing work duties. Employee wears the proper shoes, glasses, gloves, ear protection, etc. Employee is properly attired to perform their job safely (no loose-fitting clothes, unsafe jewelry, etc.). Disposes of waste properly. o Abides by all local, state, and Federal laws; reads, understands, and agrees to follow the policies outlined in the Company Safety Manual and Company Handbook. Demonstrates behaviors always aligned with Company’s Core Values. Continuous Improvement Assists in driving a continuous improvement strategy within the business to result in ongoing incremental gains in quality and efficiency. Perform other related duties as assigned. Qualifications: Basic understanding of industry-central software(s) (RentalMan, Smart Equip, MS Office (excel)) Strong understanding of hydraulic, powertrain, and electrical systems. Ability to work independently and maintain high-quality service standards. Excellent communication skills with a customer-focused, sales-oriented mindset. Valid driver’s license required; CDL is a plus. Education and Experience: 5+ years of mechanical experience Extensive experience in diagnostics and repair of heavy equipment. High school diploma or equivalent; Associate’s or technical degree preferred. Physical Requirements: Ability to lift and move heavy components and tools up to 50 lbs. Ability to work outdoors and in various field environments. Manual dexterity and physical stamina to work with mechanical tools and parts for extended periods. Ability to operate service trucks and diagnostic equipment safely. Licenses and Certification Requirements: Valid Driver’s License with a clean driving record and the ability to drive Company vehicles per insurance Requirements may be required on a case-by-case basis. Empower Rental Group is an Equal Opportunity Employer Qualifications

Responsibilities

The CEC Technician is responsible for diagnosing and repairing heavy equipment while promoting maintenance and repair services to customers. This role requires both technical skills and strong customer interaction to ensure satisfaction and operational efficiency.