Cell Phone and Computer Technician at Dr Phone Fix
Maple, ON, Canada -
Full Time


Start Date

Immediate

Expiry Date

25 Nov, 25

Salary

22.0

Posted On

26 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Android, Software, Electronics, Apple, Operating Systems

Industry

Outsourcing/Offshoring

Description

3 months ago Openings: 1 Job Applicants: 0
Dr. Phone Fix - Maple , 1490 Major MacKenzie Dr W D13, Maple, ON L6A 4H6, Canada
22.00 CAD / Per Hour

JOB DESCRIPTION

Dr. Phone Fix is Canada’s “one-stop shop” providing customers across the country with a destination for all of their Cell Phone , Tablets , iPads , Computer and Laptop needs. We buy, sell, repair and connect and can help with all things wireless.
We are committed to recruiting, retaining and valuing a qualified workforce.

POSITION SUMMARY

Dr. Phone Fix is seeking customer focused, tech savvy people who combine an aptitude and passion to repair cell phone , tablets , iPads , computer and laptop using industry leading tools , parts and processes. With a desire to provide the complete solution to the customer by selling Pre Owned devices, Network prepaid plans and accessories. This position suits an influential, service-oriented problem solver, passionate about all things smartphone and customer service. You thrive in a collaborative, team environment and are driven to meet and exceed sales and customer experience targets and metrics.

SKILLS

  • Strong aptitude, desire and/or experience in repairing electronics
  • Knowledge of Android and Apple operating systems
  • Strong technical, problem solving and analytical skills
  • Ability to prioritize and multitask with strong attention to detail
  • Knowledge of smartphone and tablet functionality both hardware and software
  • Self motivated and sales driven you have the ability to connect with and influence customers
  • Take personal pride and satisfaction in providing the customer with the complete solution for all their wireless needs
  • Transparent, Honest and Trustworthy
  • Work best in a collaborative, small team environment
  • Ability to work flexible retail hours

EXPERIENCE:

  • sales: 2 years (required)
  • cell phone repair: 1 year (required)
  • Computer repair: 1 year (preferred)
Responsibilities
  • Test, diagnose, troubleshoot and repair smartphones, tablets , computer and laptops
  • Provide repair and replacement estimates for the customer
  • Communicate with the customer to explain technical issues in an easy to understand, helpful manner
  • Provide the customer with the complete solution by offering our full range of wireless services including Cell phone prepaid plans
  • Greet customers and answer phone calls in a professional, courteous, friendly manner
  • Utilize the Point of Sale system to maintain an accurate record of customer information and real-time status of customer repairs
  • Organize, receive stock and mage inventory in accordance with Company requirements
  • Open and close duties, as well as regular cleaning and dusting
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