Center Operations Manager 2 at Octapharma

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Full Time

Start Date

Immediate

Expiry Date

29 Aug, 26

Salary

0.0

Posted On

31 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operations Management, People Management, Regulatory Compliance, Quality Improvement, Fiscal Management, Budgeting, Staff Training, Donor Relations, Payroll Management, CAPA Implementation, Inventory Management, Safety Management

Industry

Pharmaceutical Manufacturing

Description

Job Summary This role will manage daily donor center operations. This is What You’ll Do • Maintain compliance with all federal, state, and local regulations (e.g., FDA approved SOPs, OSHA, CLIA, GMP) to uphold production, safety, and quality standards. • Assist with internal and external inspections conducted by regulatory agencies and customers. • Collaborate on quality improvement initiatives, identifying process optimization opportunities and implementing best practices. • Partner with departments to implement corrective and preventive actions (CAPA) and ensure timely resolution of identified issues. • Promote Safety, Health, and Environmental policies; provide training, enforce practices, and mitigate unsafe conditions within the center. • Oversee preventive maintenance of donor center equipment and ensure the facility remains clean, neat, and well-maintained. • Safeguard the integrity of product and sample storage equipment; manage unsuitable product, prepare shipments, and mitigate equipment failures in compliance with SOPs. • Support fiscal performance by assisting with production goals, operational cost control, and inventory management. • Provide input on employee performance evaluations, development plans, and corrective actions, and collaborate on employment decisions (hiring, promotions, demotions, terminations). • Foster a positive and inclusive culture aligned with core values, ensuring adherence to HR policies, benefits, ADA accommodations, and employee relations standards. • Serve as a Designated Trainer by conducting job and certification training, assessing progress, and adapting methods to meet learning and regulatory needs. • Maintain visible leadership through area walkthroughs, providing support to ensure productivity and address operational deficiencies. • Cultivate strong donor relationships by fostering retention, referrals, and growth, resolving complaints, and supporting marketing and advertising initiatives. • Manage scheduling, payroll records, and staff meetings to ensure efficient allocation of resources and organizational effectiveness. • Performs other duties as assigned. This is What it Takes • Bachelor’s degree preferred. • 1-3 years of operations and/or process management/supervisory experience preferred. • 1-3 years of people management required including recruiting, training, etc. • Experience in fiscal management and budgeting practices preferred. • Trained in all production areas. Physical Requirements Ability to sit or stand for extended periods for up to four (4) hours at a time. Ability to tug, lift, and pull up to thirty-five (35) pounds. Ability to bend, stoop or kneel. Ability to enter an environment with a temperature of -40°C for short periods of time. Occupational exposure to blood borne pathogens. Ability to view video display terminal less than 18” away from face for extended periods of time, up to four (4) hours at a time. Ability to perform precise tasks that require repetitive small motor skills, such as drawing blood for diagnostic tests. Ability to type and use basic computer skills. Ability to use assistive devices if needed for mobility or communication. Click Center Operations Manager II | Octapharma to view full job description. Do Satisfying Work. Earn Real Rewards and Benefits We’re widely known and respected for our benefits and for leadership that is supportive and hands-on. Managers who truly want you to grow and excel. Formal training Outstanding plans for medical, dental, and vision insurance Health savings account (HSA) Flexible spending account (FSA) Tuition Reimbursement Employee assistance program (EAP) Wellness program 401k retirement plan Paid time off Company paid holidays Personal time

Responsibilities

Manage daily donor center operations while ensuring strict compliance with FDA, OSHA, and CLIA regulations. Oversee staff performance, facility maintenance, and donor relationship growth to maintain production and quality standards.