Center Sales Director at Wax Center Partners

Chicago, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

75000.0

Posted On

13 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Sales Management, Guest Service, Financial Acumen, Conflict Resolution, Coaching, Training, Performance Evaluation, Operational Compliance, Marketing Strategies, Inventory Management, Microsoft Office, POS Systems, Budget Management, Talent Development, Service Excellence

Industry

Personal Care Services

Description

Position Overview The Center Sales Director leads the daily operations of a European Wax Center location by driving team performance, financial results linked to sales, and the guest experience. This role is responsible for coaching, development, hiring, and all operational aspects of the center. As the highest on-site leadership role, the CSD ensures compliance with policies, maintains a high-performing team, and upholds EWC Growth’s values and service standards. Essential Functions Team Leadership & Development Hire, train, and retain high-performing associates Conduct regular coaching, feedback sessions, and performance evaluations Cultivate a positive work culture that promotes accountability and motivation Guest Experience Oversight Ensure consistent delivery of exceptional service by all associates Handle escalated guest issues and complaints with professionalism Support the front desk team and model service excellence Sales & Business Performance Drive retail sales, Wax Passes, and service bookings Monitor and achieve center KPIs and revenue goals Execute local marketing strategies and community engagement Administrative Operations Create associate schedules and manage labor budgets Maintain center compliance with training, licensing, and HR policies Oversee daily operations including timekeeping, payroll, and deposits Facility Management & Compliance Maintain a clean, safe, and organized center environment Ensure adherence to safety protocols and EWC standards Audit inventory and handle product orders and EFT/payment processes 3+ years in a sales leadership or management role (retail, beauty, or telecommunications industries preferred) Proven track record of achieving sales and operational targets Team leadership and talent development Financial acumen, budget management, and schedule creation Excellent verbal and written communication and conflict resolution Guest service and sales expertise Proficiency in Microsoft Office and POS systems Full-time, open availability with flexibility to work evenings and weekends Must lift up to 25 lbs with the ability to stand for extended periods of time Equal Employment Opportunity Statement EWC Growth is an equal opportunity employer. We are committed to creating a diverse, inclusive, and respectful workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, or veteran status. Disclaimer This job description is not intended to be an exhaustive list of all duties or responsibilities. Duties may be assigned or modified at any time based on business needs. Base Salary of $65,000-$75,000 (determined based on experience) + monthly commission based adjusted sales Medical, Dental, and Vision insurance 401k plan Life Insurance policy Paid parental leave Complimentary waxing services at any of our centers! EWC Growth participates in E-Verify. All offers of employment are contingent upon the successful completion of the E-Verify process.

Responsibilities

The Center Sales Director leads daily operations, focusing on team performance, financial results, and guest experience. This role includes coaching, development, hiring, and ensuring compliance with policies.