Overview:
LifeLong Medical Care has an exciting new opportunity for a Center Supervisor at our West Berkeley Family Practice. The Center Supervisor provides operational supervision and ongoing support to the clinical and operational staff in an individual health center. Will coordinate medical care teams and supervise various center-based support staff. Provides day-to-day oversight and management of systems, workflows and operations including front and back office.
This is a full time, exempt, benefit eligible position.
LifeLong Medical Care is a large, multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $66k - $68,600/year. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.

Responsibilities:

• Supports the development and implementation of Primary Care Teams and supports all Center staff.
• Facilitates smooth operations and communications between all Center departments and staff.
• Recruits, hires, orients, develops, supervises, evaluates and terminates staff.
• Develops appropriate organizational structure(s) and weekly staffing schedules and clinical templates for Center and maintains associated master calendars.
• Oversees daily Center operations, including patient and workflow, resolves problems, seeking support from Center Director as needed.
• Addresses patient grievances.
• Develops procedures in conjunction with staff and Center Director
• Builds and maintains relationships with community partners, other LifeLong facilities and staff.
• Organizes and facilitates staff meetings and educational events
• Participates in Center’s Leadership meetings.
• Additional duties, as assigned by Center Director.

JOB REQUIREMENTS

• Associates degree or equivalent combination of education and/or experience.
• Three years of health center management experience.
• Proficient in Microsoft office Word, Excel, Outlook.
• Ability to work evening and possibly weekend hours.

• Supports the development and implementation of Primary Care Teams and supports all Center staff.
• Facilitates smooth operations and communications between all Center departments and staff.
• Recruits, hires, orients, develops, supervises, evaluates and terminates staff.
• Develops appropriate organizational structure(s) and weekly staffing schedules and clinical templates for Center and maintains associated master calendars.
• Oversees daily Center operations, including patient and workflow, resolves problems, seeking support from Center Director as needed.
• Addresses patient grievances.
• Develops procedures in conjunction with staff and Center Director
• Builds and maintains relationships with community partners, other LifeLong facilities and staff.
• Organizes and facilitates staff meetings and educational events
• Participates in Center’s Leadership meetings.
• Additional duties, as assigned by Center Director