Location: Hybrid—Melbourne, Brisbane, or Sydney
Type: Full-time, Permanent
Salary: Competitive, with pathway to expanded executive leadership

POSITION OVERVIEW

The Central Enablement Lead (CET Lead) serves as Chief of Staff to the Executive Director and is a pivotal strategic and operational leader within Vines Institute.
Operating under the strategic vision of the Executive Director, this is a phased leadership role beginning with a focus on client acquisition and talent recruitment and evolving into a core executive function that guides shared services, enables cross-functional alignment, and ensures smooth execution of strategic priorities.

CAPABILITIES & ATTRIBUTES

• Proven experience in startups, consulting, strategic operations, or cross-functional roles
• Strong communication, systems thinking, and stakeholder management
• Ability to operate between strategy, execution, and team leadership
• High emotional intelligence, discretion, and trustworthiness
• Able to lead with humility and represent the ED’s vision with clarity and integrity
• Strong alignment with our values: justice, wisdom, wholeness, and innovation

DESIRABLE EXPERIENCE

• Bachelor’s degree in Business, Management, Health Administration, Strategic Communication, or related field (postgraduate desirable but not essential)
• 5+ years of cross-functional experience across:
• Strategic operations
• Growth, marketing, or outreach
• Talent acquisition or enablement
• Client journey/experience roles
• Systems or project management
• Competence in digital tools: marketing platforms, CRMs, project management systems, and Google Workspace
• Background in allied health, education, consulting, or mission-led organisations a plus

KEY RESPONSIBILITIES:

• Lead and implement client acquisition strategies across digital, referral, and outreach channels
• Oversee marketing campaigns in collaboration with our external agency
• Coordinate talent acquisition aligned to Vines Therapy and Institute workforce plans
• Supervise a part-time Client Engagement Consultant
• Track KPIs for outreach, campaign effectiveness, and recruitment funnels

KEY RESPONSIBILITIES:

• Lead the Central Enablement Team (client, growth, and business enablement functions)
• Operationalise quarterly plans and institute-wide projects set by the Executive Director
• Manage internal rhythms: team standups, reporting cycles, and quarterly reviews
• Embed cultural rituals and communication systems
• Develop internal documentation, SOPs, and strategic dashboards
• Prepare for and support onboarding of future CET roles (e.g. Culture Lead, Growth Coordinator)
• Collaborate with clinical, research, program, and future venture teams to ensure cohesive delivery of shared services