Central Intake Coordinator at Mental Health Association - Western MA

Chicopee, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Mar, 26

Salary

20.0

Posted On

05 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Electronic Health Record Systems, Insurance Verification, Data Entry, Bilingual, Communication Skills, Organizational Skills, Confidentiality, Computer Skills, Collaboration, Visual Acuity, Manual Dexterity

Industry

Non-profit Organizations

Description

The Central Intake Coordinator is an experienced customer service professional responsible for providing a warm and professional greeting to individuals seeking various behavioral health services. This role requires proficiency in utilizing electronic health record systems, computer systems, and verifying insurance eligibility. Schedule: Mon - Thurs 8:30am - 5pm, and Fri 9am - 3pm Payrate: $20.00 / hour Essential Job Functions Collaborate effectively with individuals and community referral sources to facilitate access to services. Register new individuals into the electronic health record system. Verify insurance eligibility and schedule initial appointments. Maintain an organized waitlist for services. Work closely with fiscal, administrative, and program teams to ensure smooth operations. Conclusion This job description provides an overview of the responsibilities and requirements associated with the Central Intake Coordinator position. It is not an exhaustive list of qualifications, skills, efforts, duties, or working conditions related to the role. Associate’s degree or equivalent experience required. Office and data entry experience necessary. Bilingual in Spanish is a plus. Strong verbal and written communication skills. High level of accuracy in work and communication. Proficient computer skills, including the ability to work independently in Microsoft Outlook, Word, Excel, Publisher, PowerPoint, and other specialized databases. Ability to maintain confidentiality of information. Skills in reading, analyzing, and interpreting information. Organizational skills to keep systems orderly and the ability to collaborate effectively with diverse staff. Visual acuity for reading and interpreting written and computer screen data. Manual coordination and dexterity for operating a computer and other office equipment. Ability to sit for extended periods while using a computer. Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $20 an hour

Responsibilities

The Central Intake Coordinator facilitates access to behavioral health services by collaborating with individuals and community referral sources. Responsibilities include registering new individuals, verifying insurance eligibility, and maintaining an organized waitlist.