JOB SUMMARY

Do you enjoy working to defined standards and encouraging others to do the same?
Can you collaborate with colleagues to facilitate excellent customer service?
Could you thrive in a post at the heart of the VCA and our core values?

JOB DESCRIPTION

The Vehicle Certification Agency are looking to appoint a Central Quality Co-ordinator. This role sits under the Chief Corporate Affairs Officer. Central Quality coordinates the achievement and maintenance of our global accreditations and certifications.
Central Quality is responsible for all matters relating to the management and maintenance of the VCA’s current and future accreditations with the United Kingdom Accreditation Service (UKAS), Accredia, and as required with other Accreditation Bodies. Central Quality manages and maintains the internal Quality System, which includes the planning and execution of the VCA Internal Audit programme, as well as hosting external accreditation audits.
We are responsible for all matters relating to VCA confidentiality, conflicts of interest and complaint handling.
Fundamental to the Quality system is the Agency’s Document Control and Records Management process, which the Central Quality Co-ordinator manages through the Business and Quality Management System to ensure continued compliance with internal quality procedures and external accreditations such as ISO 9001, ISO 17020, ISO 17021& ISO 17025.
The role is a supporting function to the Head of Central Quality, and the Deputy.

WORKING HOURS, OFFICE ATTENDANCE AND TRAVEL REQUIREMENTS

Full time roles consist of 37 hours per week.
Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 27 hours per week.
This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.
The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location/visiting stakeholders. Your designated workplace will be your contractual place of work. There may be occasions where you are required to attend above the minimum expectation.
The VCA does not offer Visa sponsorship. Candidates should ensure they have the appropriate rights to work in the UK before application.

QUALIFICATIONS

Level 2 qualifications in Math and English, i.e. GCSE - grades 9, 8, 7, 6, 5, 4 or grades A*, A, B, C, or equivalent

NATIONALITY REQUIREMENTS

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements

Please refer the Job description for details