JOIN OUR TEAM AS A RESERVATIONS COORDINATOR!

We’re seeking a dedicated and enthusiastic Reservations Coordinator to join our dynamic and fun-loving team.
In this role, you’ll use your organizational skills, administrative expertise, and excellent communication abilities to provide top-notch service to our guests and inbound agents. From making reservations and sharing venue details to promoting our products and services, you’ll be at the heart of ensuring a seamless experience for all.

ABOUT YOU:

We’re looking for someone who:

• Has proven experience in processing reservations and delivering outstanding customer service.
• Thrives on problem-solving and taking the initiative.
• Pays high attention to detail and values accuracy in their work.
• Strong communication skills, both verbally and in writing.
• Is well-versed in reservation systems and has strong computer skills.
• Is flexible and willing to work varied shifts as needed.
• Enjoys working as part of a team and contributing to a positive workplace culture.

• Processing reservations by various means; respond to guest queries via phone calls, over email
• Support the smooth daily operation of the Central Reservations Department.
• Uphold a strong culture of accuracy and data integrity.
• Coordinate group bookings and special event reservations with precision.
• Resolve guest concerns effectively and professionally.
• Always remember the guest experience.