CENTRAL SCHEDULING SPECIALIST at Horizon Health

Paris, Illinois, United States -

Full Time

Start Date

Immediate

Expiry Date

10 Jun, 26

Salary

25.22

Posted On

12 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Staff Training, Troubleshooting, Workload Organization, Pre-authorizations Screening, Patient Education, Referral Management, Coordination, Flexibility, Medical Terminology, Clerical Skills, Computer Skills, Customer Service, Telephone Etiquette, Inventory Management, Statistical Preparation

Industry

Hospitals and Health Care

Description

Horizon Health is a Critical Access, Rural Health Facility comprised of 25-inpatient beds located in Paris, IL & a multitude of outpatient clinic settings including Family Practice and Specialty Clinics in Paris and surrounding cities. We have been serving residents of Edgar County since 1968 though community education, emergency services, and outpatient care. As we continue to expand our services & locations, our community has grown far beyond Paris. Our rich history and strong community support pave the way for the future of healthcare as we serve you—our family, friends, and neighbors. Position Summary: The Central Scheduler oversees the processes in the Central Scheduling department as well as facilitates training of new staff. Available to troubleshoot issues and help others in this department as well as brainstorm new ideas for improvement and department development. Essential Functions: * Organizes daily work load to maintain efficient flow of department activity: taking physician orders, scheduling, screening of patient's pre-authorizations, patient education, and inbound/outbound patient referrals. Referral expectations are within 3 days to initiate or 24 hour/STAT (16-20 per day average) * Maintains department scheduling needs; shows cooperative attitude when a * change is needed within the department. * Regularly demonstrates the ability to coordinate a series of requests with a high degree of accuracy. * Demonstrates the flexibility to adjust schedule in response to "STAT' orders and fluctuations in patient load. * Knows proper sequence of exams for patient and physician convenience with * the ability to train and answer question by staff when needed. * Organizes and demonstrates the ability to schedule and give instructions for * preparation of exams for patients of all ages and in all aspects of all ancillary * exams (i.e. CT, US, NM, SLEEP). * Demonstrates knowledge of filing and order entry with few errors. * Demonstrates good telephone etiquette and responds quickly to incoming calls. * Demonstrates the ability to prepare the statistics (daily and monthly). * Demonstrates the ability to order supplies and inventory for the office area. * Demonstrates at all times in dealing with the public a positive image of our * department/hospital as a compassionate organization. * Works with a positive attitude with all staff to make an easy workflow process. * Provides direction and/or assistance to staff, patients, families, and visitors in a courteous and positive manner. * Interacts with all ancillary departments, physicians, and nurses in a positive manner. * Provides general support to all staff in areas that fall within the range of * training and capabilities. * Communicates with a positive attitude to utilize clear and concise information that is exchanged between departments. * Innovative; looking for ways to improve the department. * Shows excellence and leads by example. * Accurately estimates the patient's procedures and attempts to collect past and present balances up front. The responsibilities listed above are not all-inclusive; other activities may be required in support of the hospital's goals and objectives. Position Requirements: * High School Graduate or Equivalent * 5 years of clinical experience preferred * Familiarity with medical terminology and medical office/hospital procedures * Keen clerical and computer skills * Ability to deal tactfully with staff, patients and visitors * Excellent Customer Service Position Information: Hours: Monday- Friday 8a-430p Pay Rate: Pay ranges from $15.750/hour to $25.216/hour (rate of pay is based on applicable years of experience) Horizon Health is committed to caring not only for our patients, but for our staff as well. We offer you an extensive total compensation and benefits package. As an employee of Horizon Health, your benefits include a competitive salary, medical, dental and vision insurance, Employee 403(b), health savings account with Company match, as well as Vacation, Sick and Paid Holidays. Intrigued? Don’t wait, apply today. We are actively reviewing applicants for the Central Scheduling Specialist role. Be part of an organization that is dedicated to the growth and development of its colleagues. Here at Horizon Health, our employees speak for themselves. Join our family & begin an incredible career!

Responsibilities

The Central Scheduler oversees the Central Scheduling department processes, facilitates new staff training, and troubleshoots operational issues while brainstorming improvements. Essential functions include organizing the daily workload, managing physician orders, scheduling, screening pre-authorizations, patient education, and handling inbound/outbound referrals efficiently.