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Central Station Operator at Stallion

Tempe, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Video Monitoring, Alarm Monitoring, Customer Service, Verbal Communication, Written Communication, Incident Documentation, Attention To Detail, Emergency Dispatch

Industry

Construction Hardware Manufacturing

Description

Are you ready to embark on a thrilling career and save the day with cutting-edge technology? We are actively seeking motivated and customer-focused individuals to join our team of Central Station Operation professionals. In this exciting role, you'll be responsible for the monitoring customer alarm systems and daily customer support interactions. NO EXPERIENCE NECESSARY! We provide comprehensive on-the-job training.  TWO SHIFTS: 2nd (1400-2200) and 3rd (2200-0600)   Your Responsibilities: * Attentiveness: Monitor and acknowledge video signals and alarms from customers’ video alarm systems (BONUS PAID FOR ARRESTS) * Provide accurate information to the proper authorities by notifying appropriate points of contact of issues that arise i.e., dispatch police or security teams on verified threats and/or suspicious behavior * Customer Support: Use your customer service skills and communication skills to be the superhero customers didn't know they needed * Effectively document customer interactions regarding incidents, account inquiries and service requests Qualifications: * Effective verbal and written communication skills. * Strong desire to learn and grow within a dynamic industry. * Professional appearance and demeanor. * Strong work ethic and attention to detail. * Commitment to providing exceptional customer service. * Strong desire to learn and grow. * Successful completion of a DISA drug test and background screening.    Stallion Infrastructure Services is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Responsibilities

Monitor and acknowledge video signals and alarms from customer systems to identify threats or suspicious behavior. Notify appropriate authorities and dispatch police or security teams while documenting all customer interactions.