Centralized Scheduling Rep- Pre Reg Scheduling at Huntsville Hospital Health System

Huntsville, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Scheduling, Telephone Etiquette, Data Entry, Demographic Information Entry, Insurance Verification, Pre-Certification, Customer Service, Time Management, Efficiency, Organization, Multitasking, Medical Terminology, System Maintenance, Teamwork, Verbal Communication, Written Communication

Industry

Hospitals and Health Care

Description

Overview The Centralized Scheduling Representative will promptly answer telephone calls and schedule patients in a timely manner within Department guidelines. In addition to scheduling outpatient tests and procedures, the Centralized Scheduling Rep will enter demographic and insurance information, Pre-Cert Info when applies, into the 1Chart Scheduling system. The Centralized Scheduling Representative accurately listens to requests from patients, physicians, physician’s office personnel, and inter-hospital departments in an effort to effectively schedule patients for procedures giving high priority to customer service and complete customer satisfaction. Must maintain the Dept Standards of “Talk Time” and also working together as a team. The Scheduling Representative is responsible for checking Medical necessity, and patient Insurance. The Centralized Scheduling Representative assists in maintenance and upgrade of the 1Chart Scheduling system. Qualifications Education required: High School/GED Education preferred: Post secondary education Experience: Two to Three years in customer service/ public relations role preferred -Will consider two years of previous work experience in other fields.Previous experience with automated telephone equipment and multi-line telephone desired. Medical Terminology and previous scheduling experience desired. Additional skills/abilities: Excellent verbal and written skills required. Must possess ability to work in a fast-paced environment with a positive attitude. Must demonstrate effective time management skills. Must demonstrate efficiency and organizational skills with the ability to multitask. About Us Highlights of our hospitals Huntsville Hospital was recently named Best Regional Hospital and #2 in Alabama by U.S. News & World Report. With 971 beds, a specialized Orthopedic & Spine Tower, a Level III Regional Neonatal ICU, and the largest Emergency Department and Level 1 Trauma Center in the state with our own specialized Red Shirt Trauma Program, there are many opportunities to apply your knowledge and skills. We are a certified Primary Stroke Center and named "One of the Top 100 Hospitals in the Nation with Great Heart Programs." From six cath labs and four EP labs to multiple medical and step-down units, you can continually grow your skillset! We offer a training center on campus for continuing education, Shared Governance Program, Clinical Ladder for professional development, The Daisy Award, and if you are a new grad, a Nurse Residency Program to help you transition from student to professional nurse. We care about you and your well-being by offering an excellent benefits package, childcare, health and wellness programs, an onsite employee pharmacy, a free health clinic, tuition assistance, and much more. We are committed to creating a diverse environment and proud to be an equal opportunity employer. We are a partner to the U.S. Army’s Partnership for Your Success (PaYS) program. Ask us about incentives and additional opportunities. Huntsville Hospital Benefits: We are committed to providing competitive benefits. Our benefits package for eligible employees includes medical, dental, vision, life insurance, flexible spending; short term and long term disability; several retirement account options with 401K organization match; nurse residency program; tuition assistance; student loan reimbursement; On-site training and education opportunities; Employee Discounts to phone providers, local restaurants, tickets to shows, apartment application and much more! Learn more about Huntsville Hospital Health System: Careers: https://careers.hhsys.org/careers-home Benefits: https://careers.hhsys.org/us/en/benefits Education & Professional Development: https://www.huntsvillehospital.org/education Life In Huntsville: https://www.huntsvillehospital.org/about-huntsville-al

Responsibilities

The Centralized Scheduling Representative promptly answers calls to schedule patients for outpatient tests and procedures according to department guidelines. This role also involves accurately entering patient demographic and insurance information into the 1Chart Scheduling system while prioritizing customer satisfaction.