Centralized Support Specialist

at  Western Sales

Western Sales (1986) Ltdis looking for Centralized Support Specialist
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We sell and service new and used John Deere equipment. We are more than just amerchant – we are a partner in our customers’ success, and they are a partnerin ours.
If you are a motivated,technical, hands-on person who likes to solve problems and work with the bestof the best - John Deere - then please apply.
We are hiring apermanent full-time Centralized Support Specialist. The position will beresponsible for monitoring and executing on incoming customer and dealerpersonnel calls with the intent of quickly addressing Precision Ag, Technicaland Parts inquiries. The candidate will perform remote diagnostics usingService Advisor, build and maintain templates in Expert Services, assistinternal employees with technical support cases and assist with machinemonitoring responsibilities.
You must be thoroughlyfamiliar with current John Deere large Ag equipment and Technology.
A full job descriptionis available upon request.
You must be able to workextended hours during Spring and Fall.
Wage range: $80,000 -$90,000/annum, depending on experience.
We offer a full benefitspackage that includes medical, dental, disability, life insurance, and matchedpension.

Please refer the Job description for details