HFA CENTRE MANAGER- HAMILTON DOWNTOWN FAMILY YMCA

Location: Hamilton Downtown Family YMCA, 79 James Street South, Hamilton, Ontario, L8P 2Z1
Position Type: Full-time with group health benefits and complimentary YMCA membership
Starting Salary: $76,273 (Grade 6)
Position Description: The HFA Centre Manager is responsible for managing the daily operations of the branch, ensuring efficient and effective business performance, and driving strategic initiatives to achieve the organization’s goals. The GM will lead all HFA departments and programs (Membership, Aquatics, Health and Wellness, and Youth), foster a positive work environment and ensure customer satisfaction and financial growth. This role reports to the Vice President Health Fitness Aquatics and Residence and provides senior strategic and day-to-day leadership to ensure quality programs and services for members, volunteers, participants, and community. This role will provide strong program delivery and is responsible for managing the daily operations and ensuring efficient and effective business performance and driving strategic initiatives to achieve the organization’s goals.
This is a newly re-structured role in alignment to our Association’s Strategic plan and a revitalized approach to serving our Hamilton Downtown community. This role will work collaboratively with the newly created positions of General Manager Residence Operations and the General Manager Facility Assets. The successful incumbent will need to be a highly engaged leader, have strong program experience in both delivery and development. In addition, the successful candidate should have strong analytical ability, outstanding service orientation, strong organizational skills, and have knowledge of business processes and functions in a multi-unit environment. This role will be very hands-on in leading and guiding all program areas. This is designed as a career progression pathway role to a General Manager.