Start Date
Immediate
Expiry Date
13 Sep, 25
Salary
33000.0
Posted On
15 Jun, 25
Experience
0 year(s) or above
Remote Job
Yes
Telecommute
Yes
Sponsor Visa
No
Skills
Good communication skills
Industry
Marketing/Advertising/Sales
Job Description
Role: Centre Manager
Reporting to: Head of Business Centres
Direct Reports: Assistant Centre Manager
Key Relationships: Centre Management teams across Wenta’s business centres, Sales Lead, Head of Finance, Head of Online, Head of Business Advice and Support
Location: Potters Bar
Contract: Permanent
Hours: Monday – Friday, 08:30 – 17:00, 37.5 hours per week
Salary: £31,000 - £35,000
Hello. Looking for your next big opportunity in workspace and community management?
At Wenta, we’re all about making a difference to the business community. Our centres offer so much more than just spaces. They’re places that bring opportunity to the local community in so many ways.
Right now, we’re on the hunt for an experienced Centre Manager to lead and manage the site keeping the centre running smoothly in terms of client acquisition and retention, as well as growing our community relationships and engagement.
A bit more about us:
Wenta is one of England’s largest enterprise agencies that has been helping people to start-up, maintain and grow their own business since 1983. Yep, that’s quite some time! Our business centres offer flexible and affordable workspaces for business owners to grow and prosper, along with a warm and thriving community that cares.
From King Charles III (formerly known as The Prince of Wales) to Anthony Joshua, Wenta has been championed, utilised and visited by a whole heap of people you will have heard of already across the nation.
With that said, we’re still very much the ‘best kept secret’ when it comes to our business support with the majority of our clients coming to us through word of mouth. We have helped over 83,000 people to start, run or grow their own business, through our impartial, free and trusted business advice and skills training. Our centre workspaces are the backbone of our social enterprise support services. We own and operate business centres and flexible workspace across Hertfordshire and North London. Income growth across our centres enables us to reach and support even more people to turn their business ideas into a reality. This positively changes and impacts lives, families and opportunities.
Our mission is to provide inclusive support for everyone to start and run a successful, greener business.
Our passionate team is experienced, impartial and independent with no shareholders.
Job Description
The ‘Wow’ about the Role:
This successful person for this role will be leading on the management of Wenta’s business centre in Potters Bar.
The Purpose:
The purpose of this role is to be the primary lead at our Potters Bar business centre, working together with the Sales Lead to prioritise centre occupancy, client sales acquisition and retention. The role will also encompass facilities management of the site, ensuring smooth operations and always ensuring client satisfaction and services are maintained to the highest level.
Key Responsibilities
As Wenta’s Centre Manager, you’ll be working closely with our Sales Lead and centre teams, selling our workspaces, virtual office services, meeting room hire, ancillary services and looking for new ways to grow Wenta’s Centre Income. You’ll be utilising your management and operations experience on a daily basis to lead on the day-to-day operations of the centre whilst also working closely with the Head of Centres to shape future income growth opportunities at The Enterprise Centre, Potters Bar. The role will suit someone with a proven track record in operations management, client services, property management and facilities.
On a day-to-day basis, you will be managing overall operations at our Potters bar business centre. That’s everything from managing client relationships and planning community engagement events, to selling our workspaces and services. This includes building new opportunities and relationships with business owners and working very closely with the Sales Lead and Head of Business Centres.
To drive and support Wenta’s digital strategy across the centre
Team Leadership
Client Acquisition
Client Retention / Customer Service
Operations
Financial
To meet and maintain all standard of quality as required contractually by Wenta and as stated in the Wenta Client Charter.
To proactively promote our Wenta Net Zero support service to all clients, with a goal to reduce our carbon footprint and support businesses in their sustainable goals through our subsidised service.
Every Wenta team member will be able to become Action Zero Accredited as part of Wenta’s commitment to our Net Zero goals.
What key skills are needed?
We’re looking for an experienced property or site manager with a background in facilities management and in providing customer service excellence. You’ll have excellent digital, sales and negotiation skills with a high level of self-awareness. As this role is people-focused, you will be a natural communicator and people-person that can engage with anyone. Excellent persuasive skills, fast processing speed to be able to identify key opportunities in the moment and excellent time management skills are a must.
Job Type: Full-time
Pay: £31,000.00-£33,000.00 per year
Benefits:
Schedule:
Work Location: In perso
Please refer the Job description for details
Linked-in
Google