Are you a dynamic, customer-focused individual with leadership experience? Do you thrive in an environment where you can oversee operations and create a positive impact in the Education industry? Join us as a Centre Manager and be a key part of our growing team!

• Oversee the day-to-day operations of the centre, ensuring smooth workflow and high customer satisfaction
• Lead and manage the Customer Service team, providing guidance, training, and support
• Develop and implement initiatives to improve customer experience and enhance retention
• Coordinate front-desk operations, including administrative tasks like data entry and classroom schedule planning
• Handle customer inquiries, complaints, and feedback, ensuring timely resolutions
• Manage payment collection (Cash, Nets, and Credit Card) and ensure accurate record-keeping
• Ensure cleanliness and safety standards are maintained across the facilities
• Perform basic operational duties and manage ad-hoc tasks as required
• Sales ability would be a bonus to support centre growth