Centre Support Assistant - North West Leics at Leicestershire County Council

, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

26409.0

Posted On

26 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Administration Experience, Reception Duties, Record Systems Maintenance, Electronic Reports Production, Data Entry, Spreadsheets, Health And Safety Knowledge, Confidentiality, Communication Skills, Teamwork, Microsoft Office, Numeracy Skills, Literacy Skills, Safeguarding Knowledge, Customer Service, Intervention Support

Industry

Government Administration

Description

Children and Families Department Organisation: Leicestershire County Council Work Location: Coalville Children and Family Centre, 3 High St, Coalville LE67 3EA| Worker Category: Field Based Worker Salary: £25,995 - £26,409 per annum Working Hours: 37 Hours per week Contract Type: Permanent Closing Date: 12th October 2025 Interview Date(s): TBC Do you enjoy working alongside children, young people, and their families? If so, why not consider joining us as a Centre Support Assistant in North West Leicestershire predominantly at Coalville Family Hub although travel to other Hubs may be necessary. About the Role As a Centre Support Assistant, you will be the welcoming face our Family Hubs, greeting all visitors to the centre. You will support colleagues by undertaking administrative tasks including managing the electronic room booking system, setting up rooms, maintaining and ordering resources, updating databases and electronic records. You will also be required to undertake health and safety checks to ensure that the centre and its grounds are fit for purpose, reporting issues where necessary. You may also be required to support the delivery of group interventions with families, young people, and children, therefore safeguarding knowledge is essential. A DBS enhanced check for a regulated activity is required for this post along with use of a vehicle to enable travel between our Family Hubs. For information on our approach to the recruitment of ex-offenders, please see our policy statement. About You To apply for this post, you must: Have administration experience including reception duties, message taking and relaying, maintaining record systems, producing electronic reports and correspondence, computerised data entry and using spreadsheets. Have knowledge of health and safety procedures, the importance of confidentiality, and effective ways of communicating via social media. Have numeracy skills sufficient to collate statistical information and literacy skills sufficient to produce high quality written materials suitable for a variety of audiences. Have clear communication skills including a good telephone manner and the ability to engage and communicate with parents, young people, and children. Be able to work with a range of professionals and practitioners as part of a team. Be competent in using Microsoft Office applications including Word, Access, Excel, and Outlook. Be able to produce accurate work to deadlines. You must also have an understanding of, and commitment to, equality, diversity and inclusion. In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. Interested in Flexible Working? We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual's personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below. This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc. Every role within the Council has a defined working style which determines where they can work. The worker category applicable to this post is detailed in the above advert. You can find out more about our worker categories in the Our Working Styles page on our career site. For more information or an informal discussion, please contact: Cher Hopps - Family Hub Support Officer or Elinor Alton - Family Hub Support Officer Email: Cher.Hopps@leics.gov.uk or Elinor.Alton@leics.gov.uk How to Apply Leicestershire County Council is an inclusive organisation which is on a journey to embed and celebrate equality, diversity and inclusion at every level. We warmly welcome and encourage applications from people of all backgrounds, as having a diverse workforce with different perspectives and ideas is fundamental to our values and enriches the services we offer our communities. We particularly welcome applicants from Ethnically Diverse and LGBTQ+ communities and people with disabilities to create a balanced workforce and one that reflects the communities we serve. Applicants with a disability who meet the criteria listed in the 'About You' section above will be offered an interview under the Disability Confident Employer Scheme. To apply for this job, please click on the apply button. You will need to upload a supporting statement as part of your application which explains how you meet the criteria listed in the 'About You' section above. For more information, see the How to Apply section on our career site. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. By applying for this post, you agree to our Terms and Conditions.

Responsibilities

As a Centre Support Assistant, you will greet visitors and support colleagues with administrative tasks. You will also conduct health and safety checks and may assist in delivering group interventions.