CEP Change Manager at IAG AUS

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

02 Aug, 26

Salary

0.0

Posted On

04 May, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change management, Stakeholder engagement, Strategic planning, Risk mitigation, Leadership, Agile methodology, Continuous delivery, Communication, Business readiness, Data analysis, Project management, Financial services, Insurance, Coaching, Governance

Industry

Insurance

Description

At IAG, we’re ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible. Are you passionate about being part of a large-scale, high-impact technology transformation that will shape the future of our organisation? We’re looking for a Commercial Enterprise Platform (CEP) Change Manager to bring your excellent change management experience and skills to deliver impactful change initiatives for our business and partners affected by CEP. Your role will ensure the business is confident, committed, and ready to own and deliver the outcomes and benefits of this significant transformational program. Key Responsibilities Engage stakeholders to assess customer and colleague impacts and shape effective change strategies. Lead end-to-end change planning and delivery, aligned with business readiness and governance frameworks.Identify and mitigate risks across initiatives, ensuring smooth transitions for impacted groups.Coach leaders and collaborate across workstreams to support consistent change delivery. Ensure quality documentation and adherence to change and value delivery frameworks. This is a six month fixed term contract or secondment and offers a flexible hybrid work model based in Gadigal Country (Darling Park 2, Sydney), Meanjin (Brisbane) or Naarm (Melbourne). What You'll Do • Gather and analyse customer and colleague impact data and work with respective stakeholder groups. • Formulate and deliver change approaches to effectively engage and transition Colleagues and Brokers. • Proactively forecast, plan for, and execute on end-to-end initiative change management design and delivery success. • Ensure plan aligns to overall Business Readiness plan in working with the Lead, Business Readiness. • Contribute to effective SVOC change heat map data input, reporting and related governance conversations. • Proactively work with the business to map out key risks in initiative change implementation and derive appropriate mitigatio • Coach and influence leaders in the effective implementation of change. What You'll Bring • A minimum of 5 years of complex organisational change management experience, including experience with financial services and/or insurance. • Strong ability to drive and execute on end-to-end behaviour change. • Exceptional communication skills, with the ability to translate complex delivery and technical concepts into clear, business-friendly language. • Strong leadership skills through change – with the ability to business results through others and uplift change leadership capability within a program of work. • Change Management experience in an Agile and Continuous Delivery approach. • Proven ability to thrive in fast-paced environments, managing multiple priorities while maintaining focus on outcomes • Extensive experience leading large, complex technology-related programs of work. What We Offer • Boosted superannuation with 13% as standard. • 20 days annual leave + 5 days MyLeave (extra leave for what’s important to you).• Work from home and many more flexibility options with myFlex. • Up to 50% off personal insurance, including home and motor insurance. • Partner discounts on private health insurance, tech & appliances, and many more. • Industry-leading 20 weeks paid parental leave. • Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. *employment type eligibility criteria apply Applications close: Monday 11 May 2026 11:59PM AEDT Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to recruitment@iag.com.au for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That’s not just words. It’s our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Responsibilities

The Change Manager will lead end-to-end change planning and delivery for the Commercial Enterprise Platform transformation. They are responsible for engaging stakeholders, assessing impacts, and coaching leaders to ensure successful business readiness and adoption.