Certification Coordinator at LGC Group

East Cambridgeshire, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

24 Jun, 26

Salary

0.0

Posted On

26 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Attention To Detail, Organisational Skills, Prioritisation, Deadline Management, Communication, Process Following, Customer Query Handling, Documentation, Record-Keeping

Industry

Biotechnology Research

Description

Company Description Informed – part of LGC ASSURE Help shape the future of safety and trust in sports nutrition. Informed is a global market‑leading certification brand, trusted by athletes, teams, and manufacturers worldwide. Our programmes set the benchmark for safer, high‑quality sports nutrition products - helping brands prove their integrity and giving consumers confidence in every choice they make. Job Description As a Certification Specialist, you are responsible for the implementation of new business as well as the maintenance process for product certificates within the Informed programme. Your typical day may include: Supporting Account Managers to onboard new customers and certifications. Tracking and updating certification records, ensuring all documentation and deadlines are met. Maintaining CRM data and internal tracking systems accurately. Acting as a point of contact for routine customer queries, escalating issues where necessary. Supporting audits and internal checks with documentation and record-keeping. Qualifications You will be able to demonstrate the following skills and relevant experience: Strong attention to detail and organisational skills. Ability to prioritise tasks and manage multiple deadlines. Comfortable communicating with different teams and following established processes. Interest in food, supplement safety, or certification (experience is a bonus, not essential). Enthusiasm for learning and building your career in quality and compliance. Additional Information Why join us? At Informed and LGC ASSURE, our values guide everything we do: Passion, Curiosity, Integrity, Brilliance, and Respect. You’ll join an inclusive, collaborative team that empowers you to thrive, grow, and make a genuine impact in a sector focused on safety, quality, and trust. Equal opportunities We are committed to ensuring that every job applicant and employee is valued for their individual talents. We strictly prohibit discrimination on the basis of age, disability, race, colour, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental status, religion, or belief. We proudly support an inclusive work environment where everyone can compete and succeed based on their merits. #ScienceForASaferWorld Work Arrangement: Hybrid Department: Commercial

Responsibilities

The Certification Specialist is responsible for implementing new business and maintaining the product certification process within the Informed programme, which includes supporting Account Managers with onboarding new customers. This role involves tracking and updating certification records, maintaining accurate CRM data, acting as a customer contact point, and supporting audits.