EDUCATION QUALIFICATIONS

• High School Diploma / GED - Required
• Technical Diploma Medical Assistant Program - Preferred

EXPERIENCE QUALIFICATIONS

• Experience in a medical office setting - Preferred
• At least one (1) year of work experience - Preferred

SKILLS AND ABILITIES

• Knowledge of exam, diagnostic and treatment room procedures.
• Ability to maintain quality control standards.
• Ability to read, understand and respond to detailed oral and written instructions.
• Ability to react and communicate clearly, calmly and effectively.
• Working knowledge of sterile techniques and special procedures that are applicable to work performed.
• Working knowledge of procedures and techniques involved in administering routine and special treatments to patients.
• Working knowledge of sanitation, personal hygiene and basic health and safety precautions applicable for work in a clinic setting.
• Working knowledge of infection control procedures and safety precautions.
• Perform care according to age specific competencies.
• Daily clinic preparation process; registration, scheduling, charge posting, order entry.
• Ability to document and communicate pertinent information.
• Ability to establish and maintain effective working relationships with patients and clinic staff. Ability to work effectively in a team.

• Administrative duties may include but are not limited to the following:
• Answer telephones using phone etiquette.
• Greet patients using patient centered care.
• Update and file patient medical records using electronic and paper systems effectively.
• Schedule appointments.
• Arrange for laboratory services.
• Perform other administrative duties as directed.
• Clinical Duties may include but are not limited to the following:
• Assist medical and nursing staff in a variety of tasks including:
• Obtain and record physical measurements: weight, height, head circumference, growth chart completion.
• Document delegated specific medical history data such as allergies, reason for visit.
• Document vital signs and pain screens - notifies the registered nurse or physician when vital signs or pain screen are out of range.
• Has the ability to identify patients in distress and notify appropriate care team timely.
• Utilize infection prevention and control procedures according to policy.
• Assist the physician during examination and procedures.
• Collect and prepare laboratory specimens, phlebotomy according to health system standards.
• Perform basic laboratory tests on the premises within POCT standards, maintains refrigerator and QC logs.
• Clean and sterilize medical instruments using health system standards.
• Reinforce the patient/family understanding of the educational content as delegated by the physician.
• Prepare and administer medications as directed by a physician per standard of care.
• Prepare patients for x-rays, tests and procedures.
• Perform electrocardiograms using age specific standards.
• Demonstrate commitment to patient safety by speaking up about safety issues and changing practice to enhance safety. Share errors through system reporting mechanisms, and demonstrate shared accountability for safe practices.
• Perform other clinical functions as delegated and supervised by the physician consistent with the CMAs education, training and experience and within state medical practice.