Description:
Do you want the chance to make a real and lasting difference in the lives of those in need? Healthcare for the Homeless is looking for compassionate and self-motivated individuals to join our direct care team as Certified Medical Assistants (CMA). The CMA will support providers in the administration of patient care in assigned clinical areas by assisting with patient examinations, procedures, diagnostic studies, treatments, and dressing changes, and perform general administrative duties. The CMA will meet and engage with uninsured or underinsured individuals, patients experiencing homelessness or housing insecurity, and those referred to the HCH program by sources such as local hospitals, emergency rooms, healthcare providers, and community agencies, as well as individuals met during Street Outreach.

Requirements:

• High School Diploma or GED, required.
• Graduate of an approved Medical Assistant program.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required within 6 months from hire.
• Basic Life Support certification, required.
• 2 – 3 years of experience in a health care setting, performing similar work activities including but not limited to, clerical, billing or insurance processing.
• Basic computer keyboarding and data entry skills, required.
• Experience and/or willingness to work with vulnerable populations.
• Valid Driver’s License or the ability to transport self to and from off-site locations

• Review patient charts before scheduled appointments to confirm that all requested lab work, diagnostic procedures have been completed and that reports have been returned and are accessible to the provider.
• Review charts for current medications, immunizations, treatments, height, weight and problem list.
• Prepare instrument trays for procedures, including sterile procedures.
• Obtain and record vital signs, review risk assessment questions as appropriate and update the preventative care flow sheet, allergies and medications.
• Direct patients to examination rooms and assist with preparation for exams, including helping them undress/dress and get on/off examination tables.
• Assist providers with examinations and procedures, including surgical procedures, gynecological exams, diagnostic studies, and treatments. Operate and monitor functioning of equipment, hand instruments to the provider.
• Monitor patient during and following procedures; look for reactions and other visible complications; react to emergency situations; notify the appropriate person in the event of a medical emergency.
• Conduct hearing, vision and EKG tests as ordered by the provider.
• Under the direction of the provider, administer vaccines per immunizations schedules.
• Perform Point of Care Testing in accordance with the HCH program laboratory guidelines and handle specimens using Universal Precautions.
• Complete laboratory forms, process samples, and ship them to reference labs.
• Address patient clinical complaints, ensuring immediate and effective responses and resolutions. Refer to the Lead Clinical Coordinator or Practice Manager as appropriate.
• Conduct appointments for patients needing blood pressure checks, throat cultures, personalized education, and other care as directed by the provider.
• Obtain patient signatures on consent forms for immunizations and invasive procedures.
• Serve as a liaison between the provider and other departments and agencies.
• With provider approval, assist with medication refills as appropriate.
• Clean, wrap and sterilize instruments after procedures as required and as appropriate to the specific procedure. Schedule sterile processing pick-up, as appropriate within the practice.
• Participate in quality assurance activities and all trainings and seminars as assigned.
• Serve as a liaison between the provider, other departments and agencies.
• As required, maintain stock of health information pamphlets; provide pamphlets to patients. Direct patients to proper sources of information.
• Keep nursing area and exam rooms stocked, clean and orderly.

Requirements:

• High School Diploma or GED, required.
• Graduate of an approved Medical Assistant program.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required within 6 months from hire.
• Basic Life Support certification, required.
• 2 – 3 years of experience in a health care setting, performing similar work activities including but not limited to, clerical, billing or insurance processing.
• Basic computer keyboarding and data entry skills, required.
• Experience and/or willingness to work with vulnerable populations.
• Valid Driver’s License or the ability to transport self to and from off-site locations.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, marital or familial status, age, or mental or physical handicap