Overview: The Certified Medical Assistant / Registered Medical Assistant performs routine administrative and patient care support duties in a medical practice to assist medical and/or nursing staff in the examination and treatment of patients and ensures that the office runs smoothly. Responsibilities: Rooming patients: Collecting pertinent information regarding the patient’s chief complaint, family history, social history, surgical history, and medication reconciliation upon arrival for a patient visit. Telephone Interactions: As directed, completing necessary telephone communications with patients, families, pharmacies, and/or other health care facilities. Gathering information and maintaining patient information via telephone per department specific processes and policies. Administrative tasks including, but not limited to,prior authorizations, scheduling appointments, verification of benefits, and coordination of referrals and testing. Office procedures as directed and per department specific competencies. May perform procedures such as breath tests, assist with flex sigmoidoscopy procedure, assist with HRA, assist with rectal US, and glucose POC. Provide patient with written instructions regarding procedures, medications, or follow up instructions at the direction of the provider. CMA staff may retrieve and provide condition specific education from the internet, internal website, or printed materials per the provider directions and orders. Administer medications per the provider order. Provide assistance with prescription medication refills per department protocols. Call medications into pharmacies, notify patients of refills, and documents actions within the EMR per provider orders. Performs MRI screening per protocol. Generates result notes Initiates and performs breath tests Administers vaccines and other injections as indicated Provides patient instructions Performs prior authorization process Preps charts for visits and procedures Assists with minor procedures such as flexible sigmoidoscopy, rectal ultrasound and high resolution anaoscopy Performs and maintains competency of high level disinfection and sterilization processes Qualifications: Certifications: Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP); Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA); Basic Life Support (BLS) within 30 days - American Heart Association (AHA); Registered Medical Assistant (RMA) (ARMA) - American Registry of Medical Assistants (ARMA); Registered Medical Assistant (RMA) (AAH) - American Allied Health (AAH); Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT); Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA); Registered Medical Assistant (RMA) (AMT) - American Medical Technologists (AMT), Education: H.S. Diploma/GED, Work Experience: Carle Health Company Overview:

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