JOB SUMMARY

Position : Medical Receptionist
Location : 4900 Babson Pl Cincinnati, OH 45227
Shift : 7:45am-4:30pm
Contract : 10 weeks

REQUIREMENTS

• 1 - 3 years’ experience Customer Service.
• Knowledge of and compliance with HIPAA privacy requirements.
• High School diploma or equivalent
• Epic experience

• Greet patients and visitors warmly, ensuring a welcoming environment.
• Manage appointment scheduling, confirmations, and cancellations efficiently.
• Perform insurance verification and ensure accurate patient information is collected.
• Maintain organized patient records and manage electronic health records (EHR) systems.
• Handle incoming calls, respond to inquiries, and direct calls to appropriate staff members.
• Assist with billing inquiries and coordinate with insurance companies as needed.
• Ensure compliance with HIPAA regulations regarding patient confidentiality.
• Support the dental office staff with administrative tasks as required.