We are seeking a dedicated and proactive Medical Assistant/Patient Care Coordinator. This dual role combines essential patient-facing responsibilities with customer service and administrative duties. The ideal candidate will be committed to providing exceptional care and service, ensuring a welcoming environment for our patients.

QUALIFICATIONS:

• Current on all relevant certifications, including CPR Certification.
• Previous medical experience and EMR knowledge.
• Excellent verbal communication skills and ability to multitask efficiently.
• Driven professional with a strong customer service background and a desire to build positive relationships with patients.
• Data entry skills with a typing speed of 30-40 words per minute.
• Attention to detail, critical thinking, and leadership skills.
• Interest in holistic and integrative medicine is a plus.
• Education: A minimum of a 2-year associate degree is required, along with 2+ years of customer service experience.
• Current on all Certifications
• CPR Certified
• Attention to Detail

ADMINISTRATIVE DUTIES:

• Schedule appointments and direct patients to the appropriate locations.
• Process payments and manage billing inquiries, ensuring efficient handling of financial transactions.
• Answer phones promptly (within 3 rings), respond to emails, and handle correspondence as needed.