Certified Medical Assistant - Psychiatry at NATIVE HEALTH

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Sep, 26

Salary

18.98

Posted On

03 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Patient Rooming, Vital Signs Collection, Electronic Medical Records, Phlebotomy, Rapid HIV Testing, HIPAA Compliance, Customer Service, Cultural Competency, Multi-tasking, Clinical Documentation, Patient Screening, Harm Reduction

Industry

Hospitals and Health Care

Description

Company Description At NATIVE HEALTH, we strive to provide the best health care available for urban American Indians, Alaska Natives, and other individuals who generally experience barriers to health and wellness services. Mission: To provide accessible holistic patient centered care, to empower our community to achieve the highest quality health and well-being. Vision: Healthy People in Healthy Communities. NATIVE HEALTH Benefits and Perks Include: Medical, Vision, and Dental Insurance Retirement Benefits - Up to 5% Matching Contribution Paid Time Off/Sick Leave Paid Holidays (12) Tuition Reimbursement and Educational Leave Employee Recognition Program Starting Hourly Pay: $18.98 Work Scheule: 5 days a week, 8 -hour shifts 8 a.m. to 5 p.m. Monday thru Friday. Must be certified as a Certified Medical Assistant (CMA), Registered Medical Assistant (RMA), National Certified Medical Assistant (NCMA), or Certified Clinical Medical Assistant (CCMA). Job Description The Psychiatric Certified Medical Assistant (PCMA) supports psychiatric providers and helps ensure the efficient operation of the Psychiatric Clinic. This position rooms patients, prepares them for appointments, and performs back-office clinical duties such as collecting baseline data, including vital signs, maintaining accurate clinical records, and helping manage provider caseloads. Under the direct supervision of the Behavioral Health Coordinator and the general oversight of a psychiatric provider, the PCMA works closely with the care team to deliver team-based, patient-centered care in accordance with best practices and NATIVE HEALTH (NH) policies. This role helps maintain a therapeutic, efficient clinical environment that supports both providers and patients throughout treatment. KEY ACCOUNTABILITIES: Provide and promote excellent customer service to visitors, patients, clients, and staff in person and on the phone. Screens patients, documents findings in the electronic medical record system, and alerts the practitioner to special care needs. Responsible for conducting community screening events and providing referrals for prevention services. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the cultural and social characteristics of the Native American and ethnic minority populations in Maricopa County. Knowledge of the economic and health constructs for Native Americans and ethnic/sexual minority populations in Maricopa County. Knowledge and experience working with individuals affected by or at high risk of developing HIV, Hepatitis C, or other sexually transmitted infections. Culturally responsive to ethnic and sexual minorities. Comfortable talking about safer sex practices and familiar with harm reduction best practices. Experience conducting Rapid HIV testing or its equivalent. Experience drawing blood or willingness to become a certified Phlebotomist. Must possess excellent communication skills. Ability to multi-task. Must be able to work in an outreach setting and support mobile unit activities as needed which includes lifting 20 lbs. above your head. Be a detail-oriented professional and effective leader who can work well with other healthcare personnel and interact in a culturally responsive way with patients and their families. Knowledge of client confidentiality and client rights according to the Health Insurance Portability and Accountability Act (HIPAA). Ability to effective function as a team member as part of NATIVE HEALTH.. Qualifications QUALIFICATIONS/EXPERIENCE/REQUIREMENTS: Must have a high school diploma or equivalent is required; an associate's degree or higher in social work is preferred. Must be either a certified phlebotomist or willing to become certified. Must have a least one (1) year of experience navigating the HIV health system in Maricopa County. Must have experience navigating and working in a clinical setting. Must be familiar with working in a team environment. Being bilingual in Spanish is preferred but not required. Experience working with electronic health record (EHR) systems and other relevant software programs for documentation, scheduling, and communication. Ability to accurately enter and retrieve data while maintaining confidentiality and HIPPA compliance. Flexible work hours may be required during evenings and weekends. Standard Employment Requirements: Must possess a valid and unrestricted Arizona driver’s license (within 30 days of hire if applicant is from out-of-state) with no DUI/DWI or reckless driving convictions in the last five years. No more than two at-fault accidents in the last three years. Must maintain a valid Arizona driver’s license during employment. Must be insurable under NATIVE HEALTH’s liability auto policy. Must pass a criminal background check and obtain a Class I Fingerprint Clearance Card within the initial ninety (90) calendar days of employment and retain a valid card while employed with NATIVE HEALTH. Must pass substance abuse testing upon employment and submit to random testing during employment. Must provide an updated immunization (IZ) record at the time of employment. Must have a current (within 12 months) Tuberculosis (TB) skin report upon employment and provide an annual update. Must obtain BLS certification within (90) calendar days of employment and maintain certification during employment. Additional Information Native Health complies with all state and federal requirements, including EEOC requirements.

Responsibilities

The Psychiatric Certified Medical Assistant supports psychiatric providers by rooming patients, collecting baseline clinical data, and maintaining accurate records. They ensure efficient clinic operations and deliver patient-centered care in accordance with best practices and organizational policies.