EDUCATION

High School Diploma or equivalent
Medical Assistant diploma/certificate from a nationally recognized, accredited program OR
Graduate from an accredited School of Practical Nursing OR
Completion of a formal medical services training program of the United States Armed Forces

WORK EXPERIENCE

• 1 year of equivalent work experience required

1. Prepares the patient at the onset of the visit

• Measures and records vital signs, height, and weight as necessary.
• Determines patient’s chief complaint and records in medical record.
• Asks patient about relevant past medical history and records in the medical record.

1. Assists the physician with procedures and examinations as needed

• Sets up the procedure/exam room with appropriate supplies/equipment. Prepares the patient for exam/procedure.
• Maintains sterile technique and field during sterile procedures. Cleans exam room post patient encounter.
• Properly cleans and disinfects instruments and prepares for sterilization.
• Provides emotional and other clinical support to patient during exam as indicated.

1. Assists the physician in the provision of patient and family education

2. Answers general questions

• Provides instructional materials.
• Responds to patient calls by relaying between the provider and patient. Documents instructions appropriately.

1. Performs clerical duties as necessary Files reports in patient records.

• Locates and pulls files for patient visits and returns files to shelf. Performs duties using IDX as applicable.
• Performs insurance verification, referrals and precertification as required.
• Obtains billing waivers from patients as appropriate.

1. Provides nursing care for the patient as directed by the physician

• Administers medications per provider orders.
• Performs waived lab procedures.
• Performs other procedures ordered as noted on skill check list.

1. Maintains accurate medical records

• Completes documentation related to patient visit.
• Documents medications.
• Documents all medication orders called in to pharmacies. Documents referrals and pre-certifications appropriately.

1. Communicates clearly and appropriately with team members, providers and patients Communicates

• complete timely information to team members.

1. Completes accurate coding of medical and laboratory procedures Completes encounter form

correctly.

• Verifies procedures that may be billed as “in-house”.
• Maintains accurate knowledge of CPT codes of commonly performed services. Verifies diagnosis and procedures are matched for claims filing.

1. Provides age-appropriate care to patients

• Measurement of vital signs, height and weight are performed using equipment appropriate for the age of the patient.
• Medication dosage and method of administration is age appropriate.
• Techniques and equipment used in procedures are age appropriate.
• Demonstrates teaching techniques and uses materials in teaching which are age appropriate.
• Uses safety measures in patient care which are appropriate for age of patient.