Certified Professional Collector at Healthcare Express
Texarkana, TX 75503, USA -
Full Time


Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

15.0

Posted On

01 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Hospital/Health Care

Description

JOIN THE HEALTHCARE EXPRESS TEAM!

At HealthCARE Express, we pride ourselves on staying ahead of the curve. Our commitment to growing individual team members into community-changing leaders, our focus on personal development, and our fun-loving culture (yes, we even have monthly themed dress-up days!) make this an incredible place to work.
We’re currently seeking a full-time CPC/PCT with excellent customer service skills, strong attention to detail, and a heart for helping others. This role requires the ability to multi-task in a fast-paced environment while maintaining a high level of confidentiality. Applicants must also be willing to travel as needed.

Responsibilities

CPC/PCT Responsibilities:

  • Perform all aspects of drugalcohol testing and physicals
  • Take after-hours and on-site calls as needed
  • Conduct DNA and observed collections
  • Explain the full testing process, especially 49CFR40
  • Testify in court if necessary
  • Communicate with clients via phone and email
  • Implement drug tests at alternate collection sites
  • Maintain and file records accurately
  • Prepare and ship specimens
  • Assist with physicals and patient vitals
  • Perform PCT procedures
  • Keep restrooms, testing areas, and cabinets clean and stocked
  • Track supply needs and report to Department Manager
  • Maintain a log for every client

Customer Service Duties:

  • Answer all client calls and manage the log book
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