CFS CQI Program Accuracy Specialist at State of Nebraska
Lincoln, Nebraska, United States -
Full Time


Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

22.617

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Quality Assurance, Case Management, Data Analysis, Technical Assistance, Communication Skills, Continuous Quality Improvement, Federal Regulations, Child Welfare, Microsoft Office, Report Writing, Safety Assessment, Process Improvement, Inter-Rater Reliability, Feedback Gathering, Performance Improvement, Collaboration

Industry

Government Administration

Description
The work we do matters! Hiring Agency: Health & Human Services - Agency 25 Location: Kearney, NE, Lexington, NE, Lincoln, NE Hiring Rate: $22.617 Job Posting: JR2025-00020278 CFS CQI Program Accuracy Specialist (Open) Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed): 11-17-2025 Job Description: The Department of Health and Human Services (DHHS), Division of Children and Family Services (CFS), is seeking a highly motivated individual to join our Team in the CFS Continuous Quality Improvement (CQI) Program Accuracy Specialist role. Under limited supervision is responsible for conducting quality assurance reviews of case management activities; coordinates with management and staff to develop and implement various strategies and initiatives to achieve the highest possible accuracy rate; performs related work as assigned. “You have the passion; we have the opportunities – let’s make a difference for Nebraskans” As the CFS CQI Program Accuracy Specialist, your job duties may include, but not limited to the following: Complete ongoing case reviews to identify safety concerns and other issues that must be addressed by CFS Administrators, Complete Quality Assurance (QA)/Case Reviews using the Federal Child and Family Services Review tool and other Quality Assurance review tools, Participate in inter-rater reliability activities to ensure QA review reliability and repeatability results, Communicate QA and review results and trends to CFS staff. Communicate with CFS staff to address immediate safety issues to ensure the safety of children, Write reports, create pivot tables and charts, and/or other materials to present QA review results. Provide technical assistance, quality quick tips and technical assistance to support CFS field staff, Gather feedback from CFS case managers and supervisors to identify process and/or system inefficiencies and work collaboratively with staff to develop solutions for improvement, Work with Continuous Quality Improvement (CQI) team members to identify barriers to reaching outcomes for children and families and develop strategies to address areas needing improvement. Complete tasks and related activities in preparation for and to monitor the Federal CFSR Performance Improvement Plan, Assist management with preparation of case samples, training materials, reports, development and testing of review tools, and presentations as needed for CFS staff. Applicants should possess good oral and written communications skills, abilities to interpret and apply state and federal laws and standards to technical narrative material; learn and uphold the objectives, philosophies and functions of the Children and Family Services Division; and establish and maintain satisfactory working relationships with managers/administrators, community organizations, and the public. Hiring Rate: $22.617 per hour – Non-Exempt Work Schedule: Monday – Friday; 8:00 AM – 5:00 PM Dress Attire: Business Casual Location: Lexington, Kearney North, or Lincoln Driving required Requirements / Qualifications Minimum Qualifications: Two years experience in a health and/or human services field or public service organization with responsibility for determining eligibility, assessing public assistance needs, or case management using program rules and regulations. OR 24 semester hours of post high school education in behavioral sciences, social sciences, public/business administration, adult education or closely related field and experience in eligibility determination or assessing needs for public assistance and/or social services programs. Preferred Qualifications: Previous Child Welfare experience. Knowledge of and experience with State and Federal laws and regulations regarding Children and Family Services, various family dynamics, NFOCUS, and Microsoft Office products (especially Excel). Experience with the Children and Family Services Review (CFSR), case management activities to ensure safety, permanency and well-being for children and families. Knowledge of and experience with Continuous Quality Improvement processes, including quality assurance activities and performance improvement principles. Knowledge of and experience with data analysis and reporting. Other: The employee must possess a valid driver's license or the ability to provide independent authorized transportation. Knowledge, Skills, and Abilities: Previous Child Welfare experience, Knowledge of and experience with State and Federal laws and regulations regarding Children and Family Services, various family dynamics, NFOCUS, and Microsoft Office products (especially Excel). Experience with the Children and Family Services Review (CFSR), case management activities to ensure safety, permanency and well-being for children and families. Knowledge of and experience with Continuous Quality Improvement processes, including quality assurance activities and performance improvement principles. Knowledge of and experience with data analysis and reporting. Benefits We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation. Check out all that the State of Nebraska has to offer! Benefit eligibility may vary by position, agency and employment status. For more information on benefits, please visit: https://statejobs.nebraska.gov/index.html#benefits Equal Opportunity Statement The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics. Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page. We are seeking talented individuals to join our team in careers that make a difference in the lives of Nebraskans. Once you've had the opportunity to explore our current open positions, apply for those of interest to you. https://das.nebraska.gov/personnel/training/ExternalTutorial/ Check back on your candidate profile to see the status of your submitted applications, as well as any new postings that might interest you! Thank you for your interest in joining our team! State Government is one of the largest and most diverse employers in Nebraska. Whether it's helping a vulnerable child, advancing public health, making highways safer, or preserving our natural resources, the work we do matters!
Responsibilities
The CFS CQI Program Accuracy Specialist is responsible for conducting quality assurance reviews of case management activities and developing strategies to achieve high accuracy rates. This role involves communicating results, addressing safety issues, and collaborating with staff to improve processes.
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