JOB SUMMARY:

To be a Site Supervisor and active Security Guard, responsible to the Commissionaire District Supervisor/Manager, and the client for the efficient and effective day-to-day supervision of all security operations at the designated site location.

REQUIRED SKILLS:

• must have excellent interpersonal and written communication skills,
• must be able to communicate in a calm and confident manner regardless of circumstances,
• must be able to interact with people in a concise and professional manner,
• must be able to maintain Commissionaires and client confidentiality,
• must be able to utilize any proprietary programs in use by/for the designated site/client,
• must be physically able to conduct vehicle or foot patrols at site buildings and locations,
• must be able to work independently or as part of a team,
• should possess excellent computer skills, including experience with specialized secure networks and all Microsoft products i.e., Word, Excel, Access, and Outlook, and
• should possess experience with online scheduling apps.

CLIENT REQUIREMENTS

To be eligible for consideration for this position, you must have the following qualifications:

• Reliability Clearence (requires 5 years minimum Canadian residency)
• Valid Ontario Security License
• Valid Emergency CPR First Aid with AED
• Clean CPIC and Background Check

Proof of Qualifications will be required.

• represent the Commissionaires and the client professionally at all times including personal conduct, dress, and appearance,
• read, remain current with, and follow all Commissionaires policies, Terms & Conditions of Employment
• read, remain current with, maintain, and follow all client & site SOPs/post instructions,
• be familiar with all site intrusion, security, and alarm systems (including, but not limited to CCTV, gate controls, entry monitoring and control, smoke, fire, and carbon monoxide systems) and all procedures associated with those systems,
• provide information to site personnel, site visitors, and the general public, as required,
• routinely interact with site personnel, site visitors, site contractors & their representatives, and the general public, as required,
• respond promptly to all emergency situations including contacting and interacting with all forms of emergency services personnel,
• control the issuing and receiving of keys, as well as maintaining, auditing, and enforcing key control procedures, as required,
• control the issuing and receiving of access control passes, lists, logs, and registers, and enforce site pass control procedures, as required,
• provide telephone & counter services, as required,
• conduct foot & vehicle patrols, as required,
• perform necessary escort services, if required by client site instructions, Commissionaires SOPs or at the direction of the Site Supervisor or the client (where possible),
• maintain a daily personal notebook,
• record, advise/report on any unusual site activity to the appropriate supervisor/client including any actions/remedies and/or official reporting undertaken, as required,
• generate appropriate security and incident reports, as required,
• maintain a dialogue with the Site/District Supervisor and the client at all times, and
• perform any other required security related duties, as detailed by the Site Supervisor/District Manager and/or as reasonably requested by the client.
• potentially responsible for the opening and closing of sites including obtaining/turning in of keys, arming and disarming of security alarms, and interactions with police & MPs regarding site security alarms, locked gate access, and overall site access,
• responsible to create, update, and maintain, Commissionaire site SOPs, site policy manuals, as well as ensure ISO compliance, and
• responsible for creating guard duty schedules, processing guard administrative requests, submitting timesheets, ensuring guard site training, confirming guard annual training, confirming valid guard licencing and first aid certifications, and generating, delivering & processing guard probationary and annual assessments.