CHANGE AND PROJECT MANAGEMENT OPERATIONS MANAGER

The Change and Project Management Operations Manager is responsible for assisting the Director, Enterprise Change and Project Management with running the daily business operations of the team and plays a key role in crafting strategies and researching best in class practices to ensure the business runs effectively and efficiently. Some of the functions this role will lead
include:

POSITION QUALIFICATIONS

• Bachelor’s Degree from an accredited university or 4 years of relevant experience
• 8 years of experience in Change and/or Project Management
• 8 years Demonstrated ability to prioritize multiple requests and obligations to facilitate a smooth, organized workflow, while achieving committed results on time
• 5 years Professional experience creating and executing strategic initiatives
• 5 years Excellent writing and verbal communication skills. Ability to engage with senior stakeholders internal and external and to communicate complex topics into easy-to-understand messages
• 5 years Creating, managing and reporting on key performance metrics

PREFERRED QUALIFICATIONS:

• Project Management Professional (PMP)
• Experience in banking, capital markets, or financial services organizations in a regulatory environment
  WORK BEST CATEGORY:Category C - Days in the office will either be designated days or will vary week to week from 2-5 days
  HOURS:8:00am - 5:00pm Monday - Friday
  SALARY:To Be Determined Based on Individual Experience

• Designing, analyzing, and reporting on workforce utilization and resource allocation.
• Developing and reporting on Key Performance Indicators (KPI) and other metrics both for internal use to manage the team as well as reporting to senior leadership.
• Leading the communication strategy and messaging to educate and inform key stakeholders on Project and Change Mgt activities and outcomes.
• Reviews, provides recommendations, and oversees all vendors and managed service providers for Change and Project Mgt department partnering with Procurement.
• Advises on current business operations as well as future trends that are relevant to the team’s goals and evolving needs.
• Partners with Finance on managing all aspects of financial management, including the budget process and the project financials.