Englewood, Colorado; Seattle, Washington; Tukwila, Washington
Job ID JR2025467824 Category Information Technology Role Type Hybrid Post Date Aug. 12, 2025

JOB DESCRIPTION

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):

2+ Years’ experience in a 24x7x365 production environment or related experienc

• e2+ Years’ experience in change control process or Release Management proces
• sITIL Foundations Certification or equivalent experienc
• eMicrosoft Visio, Xcel and Word experienc
• e
• Previous ServiceNow experience
• Experience in software life cycle

PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):

3+ Years’ experience in change control process or Release Management proces

• s4+ Years’ experience in change control process or Release Management proces
• sBachelor’s degree or higher or equivalent work experienc
• eBackground that exhibits the ability to conduct sense making of multifaceted challenges through the use of dat
• aExperience using Project Management skill

• sExperience crafting and developing strategy plans

Execute the change management process using ITIL best practices and industry standards for chang

• eManage the daily Change Management and Release Management functions including maintaining and documenting change management procedures, technical and business impact assessmen
• tLead Change Review meetings with local team members, stakeholders and managemen
• tIdentify and manage scheduling conflicts working with teams to negotiate implementation dates and schedules across the organizatio
• nEnsure analysis is conducted to assess potential impacts of proposed change
• sCoordinates the resolution of major issues with internal and external teams to drive incidents to resolutio
• nCommunicates incident status, resolution and business impact to internal and external stakeholdersFacilitates the completion of the postmortem statement for all high severity, critically impactful incident
• sAbility to foster internal relationships in order to organize incident resolution efforts as quickly and smoothly as possible. Exceptional written and Interpersonal skills: Communicate effectively and concisely with applications teams, stakeholders and senior leadershi
• pManage risks and resolves issues that impact release scope, schedule, cost and qualit
• yWorks with Configuration Management, Deployment team, Test and Quality teams to successfully deliver high-quality softwar
• ePerformance Goal and Standards Setting: Develop and communicate to realistic timelines via plans that consider potential obstacles immediate and long-term consequence
• sUnderstand datacenter business objectives: Critically review multiple plans and adjust as needed. Proactively communicate and address necessary trade-off
• sProcess and Technology: Demonstrate a solid understanding of IT environment including operational processes and industry best practice
• sEffectively changes plans, goals, actions or priorities to respond to changing situations
• .Team Player: Ability to both contribute strategically to the change and release team and support strategic decision
• sDevelop, manage, and contribute to maturing our ITSM processes, including the ServiceNow platfor
• m