Change & Comms Manager - Technology at AirTrunk

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

0.0

Posted On

20 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Organisational Change Management, Communications, Stakeholder Management, Project Management, Written Communication, Verbal Communication, Change Impact Assessment, Adoption Planning, Content Creation, Training, Collaboration, Feedback Mechanisms, Resistance Management, Engagement Surveys, Communication Plans, Metrics Monitoring

Industry

Telecommunications

Description

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company? AirTrunk is a technology company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering hyperscale data centres that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow. Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning… Come join the A-Team at AirTrunk, where the cloud meets the ground. A Snapshot As a Change & Comms lead based in our HQ in Sydney you will report to the Director, Enterprise Architecture and Delivery and work closely with various teams and leadership across the Asia Pacific region, making your mark in a number of ways: Establish and lead the Change & Communications practice within AirTrunk Digital, including frameworks, tools, and standards to support enterprise-wide transformation. Develop and lead end-to-end change and communications strategies for the business-led Digital Roadmap and initiatives, aligning messaging and activities to organisational goals. Design and implement communication plans including key messages, channels, timing, and targeted stakeholder groups to build awareness and support. Assess change impacts, readiness, and organisational risk, then tailor communications and engagement activities to those findings. Collaborate with executive sponsors, project teams, and business stakeholders to ensure cohesive delivery of change initiatives and address resistance. Provides feedback mechanisms and two-way communication opportunities, such as Q&A sessions and surveys. Your Day to Day Build and mature the change and communications capability across the organisation. Assess change impacts and stakeholder readiness to tailor engagement and communication approaches. Create compelling content including key messages, presentations, newsletters, FAQs, and training materials. Collaborate closely with project teams, leaders, and stakeholders to ensure consistent messaging, sponsor activation, and resistance management. Monitor and measure the effectiveness of change and communication initiatives using adoption metrics, engagement surveys, and feedback mechanisms. Facilitate two-way communication between leadership and employees to build trust and address concerns. Support training and coaching activities to enhance user preparedness and acceptance. Manage communication channels and tools, ensuring professional delivery and ongoing updates for change programs. Provide regular status reporting on change adoption and communications progress to senior management. Lead cross-functional teams or workstreams focused on organisational readiness and transition activities. Requirements Proven experience in organisational change management and communications within complex, enterprise environments. Strong ability to translate complex concepts into clear, audience-specific messaging. Expertise in change impact assessment, adoption planning, and stakeholder management. Excellent written and verbal communication skills, with attention to detail and accuracy Project management skills, including planning, coordinating, and tracking deliverables. Ability to influence and build relationships at all organisational levels. Proficiency with communications platforms and collaboration tools. Bachelor’s degree in Organisational Development, Communications, Business, or related field preferred. Certifications in change management (e.g., Prosci) or project management (PMP) are advantageous. The AirTrunk Culture Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential. The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive. Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged. Now’s your chance to Grow@Hyperscale. **To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

Responsibilities

Establish and lead the Change & Communications practice within AirTrunk Digital, developing strategies that align with organizational goals. Collaborate with various teams to ensure cohesive delivery of change initiatives and manage stakeholder engagement effectively.