Change & Engagement Manager F/M at Allianz Insurance

, Plaines Wilhems, Mauritius -

Full Time

Start Date

Immediate

Expiry Date

12 Sep, 26

Salary

0.0

Posted On

14 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Management, Employee Engagement, Stakeholder Management, Organizational Development, Project Management, Cultural Program Development, Communication Planning, Training Delivery, Impact Assessment, People Management, Analytical Problem Solving, Microsoft Office, English Fluency, Data Governance, AI Literacy, Conflict Resolution

Industry

Financial Services

Description

What you do Design, implement and monitor change management plans for Finance Factory initiatives, from initial impact assessment through to stabilisation and adoption. Lead and coordinate employee engagement activities within the Finance Factory, tracking how people are responding and adjusting plans based on feedback and data. Develop and roll out cultural programmes (e.g. ways of working, collaboration, leadership behaviours), ensuring they are clearly communicated, understood and embedded in day‑to‑day routines. Act as a central point of contact for stakeholders on change and engagement topics: align messages, manage expectations, and ensure leaders are equipped to support their teams. Develop and deliver communication and training materials that help employees understand changes, build required skills, and navigate transitions. Measure the effectiveness of change, engagement and cultural initiatives; report insights and recommendations, and continuously improve based on what works. Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud-based tools, using insight responsibly and in line with our standards for data governance, security and ethical use. What you bring 5–10+ years’ experience in HR, Change Management, Project Management and/or Organisational Development, with a track record of leading people‑related initiatives that impacted ways of working, engagement or culture. This breadth matters because you will be working across people, process and organisation topics. Proven experience designing and running structured change and engagement plans (including stakeholder mapping, communication, training and impact tracking), ideally in a Finance or corporate environment. Strong stakeholder management and communication skills: you can work with senior leaders and project teams, translate complex changes into clear messages, and build trust and buy‑in across different cultures and locations. Demonstrated leadership and people management experience (at least 2 years where required by local entity): you are comfortable coaching others, resolving conflicts and creating a safe environment during periods of change. Solid analytical and problem‑solving skills: you can synthesise input from different sources, prioritise where to focus, and use data (e.g. engagement indicators, feedback) to adjust your approach. Confident user of Microsoft Office and collaboration tools; fluent English is mandatory. Additional languages such as French (for MU) or Portuguese (for BR) are an advantage. How we hire We hire directly. Allianz Partners does not accept unsolicited CVs or approaches from agencies. We only work with partners on our approved supplier list, under contract. Any unsolicited submissions will not be considered. At Allianz Partners, AI is revolutionizing customer service and claims management through innovative solutions. These AI-driven tools enhance productivity by streamlining complex claims processes, reducing administrative burdens, and accelerating resolution times. Our AI-powered technology has made claims processing faster, offering quicker resolutions. All while ensuring human oversight for claims to maintain service integrity. By embracing AI and Emerging Technologies, Allianz Partners continues to lead the industry, meeting ever-changing customer needs with innovative solutions. Our commitment to Ethical AI practices safeguards data integrity and trust, ensuring responsible deployment across all operations. This approach not only enhances customer experiences but also supports strategic initiatives like fraud detection and personalized product offerings, solidifying Allianz Partners' position as a leader in the insurance sector. 99358 | Project Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. Great to have you on board. Let's care for tomorrow.

Responsibilities

Design and implement change management and engagement plans for Finance Factory initiatives to ensure adoption and stabilization. Develop cultural programs and communication materials while measuring the effectiveness of these initiatives through data and feedback.