Change Implementation Consultant

at  Wells Fargo

APPLICANTS WITH DISABILITIES

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

WELLS FARGO RECRUITMENT AND HIRING REQUIREMENTS:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process

Required Qualifications:

• 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educatio

Desired Qualifications:

• Knowledge of project lifecycle
• Understanding of quality assurance or user testing methodologies
• Experience with user testing participation
• Knowledge of Credit Application process for Small Business
• Knowledge of tools used in automated test script creation and execution
• Knowledge of Microsoft tools including: MS Excel, MS Word, MS PowerPoint, SharePoint
• Knowledge of Project and Defect Tools including: Application Lifecycle Management Quality Center and Jira
• nCino experience
• Scripting and automation experience
• Knowledge and understanding of technology testing: creation of test plans, test scripts, and managing UAT event

Wells Fargo is seeking a Change Implementation Consultant responsible for determining and communicating the scope of testing for functional changes, creation and execution of test cases for both manual and automation, identification and resolution of functionality defects as part of the Agile project methodology for Loan Origination and supporting systems. This role will coordinate production validation of functional changes with Line of Business (LOB) users by creating checkout scripts, preparation of LOB users for expectation as well as triaging and tracking functionality defects.

In this role, you will:

• Participate in less complex initiatives and identify, and implement opportunities for new processes to support requirements within change implementation
• Apply project management methodology to facilitate complex implementations, establishing timelines, and tracking ongoing projects to ensure successful delivery
• Review basic knowledge transfer, data mapping, and account movement while exercising independent judgment to guide strategic initiatives that impact multiple systems
• Identify, and provide effective training methods
• Participate in process improvement or product development and enhancement activities
• Present recommendations for resolving data, logistics, project support issues, and exercise independent judgment while developing experience in risk and compliance requirements
• Collaborate and consult with peers, management, technology, and compliance
• Provide feedback and present ideas for improving or implementing processes and tools with change implementation impact
• Develop communication and training plans
• Identify and monitor resolution of issues, escalating as necessary
• Identify best practices and recommend new workflows and procedures
• Perform complex administrative, transactional, and operational support tasks
• Provide maintenance support for project teams and assist in determining implementation strategy
• Provide input to project manager and project teams on appropriate implementation strategy, methods, and plans
• Provide subject matter expertise and interpretation of procedures to team
• Interact with team, peers, management, and technology on implementation of strategy

Required Qualifications:

• 2+ years of Change Implementation experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Knowledge of project lifecycle
• Understanding of quality assurance or user testing methodologies
• Experience with user testing participation
• Knowledge of Credit Application process for Small Business
• Knowledge of tools used in automated test script creation and execution
• Knowledge of Microsoft tools including: MS Excel, MS Word, MS PowerPoint, SharePoint
• Knowledge of Project and Defect Tools including: Application Lifecycle Management Quality Center and Jira
• nCino experience
• Scripting and automation experience
• Knowledge and understanding of technology testing: creation of test plans, test scripts, and managing UAT events

Job Expectations:

• Test and Checkout Script Creation for either manual or automation
• Test data creation and conditioning
• User Acceptance Testing execution
• Create and Deliver Subject Matter Expert Walkthrough
• Post Install Line of Business validation
• Defect Triage/Management/Resolution
• UAT and Post-Install status communication