Job Description:
Are you an expert in change management methodologies with previous insurance finance knowledge of Procurement / Finance teams working to support business decision-making? AXA UK are seeking a Change and Implementation Manager to come join us on a 12 month fixed term contract. Working within AXA UK’s Property, Procurement & Operations (PP&O) function, you’ll be responsible for overseeing the delivery of all agreed implementation activities aimed at optimising the performance and efficiency of the AXA UK Procurement team. This role presents a unique opportunity for an ambitious change professional to lead a transformative change programme. The PP&O leadership team is committed to ensuring the right technology, processes and capabilities are embedded within their teams to support business decision-making and influencing of strategy, through exceptional analysis and insights.
At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You’ll work at least 40% of your week away from home, moving to the majority of your working week from September 2025. Away from home means either attendance at our Bristol, Bolton, Ipswich office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

WHO WE ARE:

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.
Salary: Dependent on experienc

• Lead the implementation of technological solutions across the end-to-end project lifecycle (Discovery to Go-Live / Hypercare) working alongside Group Procurement project teams, to enhance operational efficiency and decision-making processes.
• Ensure successful project implementation through effective change management (training, communication plans, impact assessment) for business-as-usual teams/stakeholders alongside minimising business disruption.
• Develop standard operating procedures including key artifacts such as TO-BE processes, RACI, RACM; collaborating with other AXA teams to ensure capturing of best practices and ongoing operational excellence.
• Identify and leverage digitalisation / artificial intelligence tools opportunities to extract maximum value from Procurement operations.
• Maintain agile planning to swiftly adapt to changes in business demands and project resources, including effective governance reporting to programme leadership.
• Take ownership of initiatives delivery through the creation and maintenance of delivery plans (incorporating benefits, costs and risks) aimed at optimising the performance and efficiency of the AXA UK Procurement team.
• Lead the prioritisation and sequencing of initiatives, ensuring alignment with strategic objectives.
• Management and implementation of change activities & deliverables including training, communication plans, delivery roadmaps and impact assessments.