Change Lead (Payroll) at Watercare Services Limited

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Management, Payroll Remediation, Communication, Consultation Strategy, Employee Consultation, Stakeholder Engagement, Influencing, Framework Design, Planning, Coordination, Employee Relations, Employment Legislation, HR Systems, Operational Processes, Risk Management, Attention To Detail

Industry

Utilities

Description

He kōrero mō mātou | About Watercare Ki te ora te wai, ka ora te whenua, ka ora te tangata When the water is healthy, the land and the people are healthy Now is an exciting time to join Watercare, we're planning to spend $14 billion over the next 10 years to ensure we can continue to support our growing city in a climate-resilient way. When you average that out, that's an investment of $3.8 million every day! He whakamārama mō te tūranga mahi | About the role This is a Fixed Term contract until 30th September 2026 The Change Lead is responsible for leading the people change approach, including communication and consultation activities, associated with a payroll remediation programme. The role designs the overall change and consultation strategy and works in partnership with the People Business Partnering team to support the effective delivery of employee consultation. This includes providing frameworks, materials, guidance and advice to ensure consultation is conducted in a way that is transparent, compliant, well communicated and centred on employee experience. communicated and centred on employee experience. Working closely across payroll, HR, technology, programme teams, unions and the wider business, the Change Lead supports the successful delivery of payroll improvements while maintaining trust, confidence and constructive employment relationships. Demonstrated experience leading people change for complex programmes or initiatives, ideally involving payroll, HR systems or operationally critical processes Proven experience designing and supporting employee consultation processes, including working alongside HR or People Business Partners to deliver consultation outcomes Strong understanding of payroll processes and downstream employee impacts (e.g. pay accuracy, confidence, trust, compliance) Experience working in unionised environments and supporting consultation in line with employment legislation and good faith obligations faith obligations Experience working across multiple, concurrent programmes or initiatives with overlapping change and communication impacts Experience working on payroll remediation, payroll stabilisation or similar corrective programmes Familiarity with NZ employment legislation, collective agreements and consultation requirements Experience working within large, operationally complex or public facing organisations facing organisations Formal change management qualification Ngā pūkenga e rapu nei mātou | About you Strong understanding of change management principles and how they apply in high risk, people sensitive environmentsrisk, peoplesensitive environments Sound understanding of employee relations considerations, consultation practices and employment risk Strong stakeholder engagement and influencing skills, with the ability to work credibly across senior leaders, unions, programme teams and HR Ability to design practical change and consultation frameworks that can be effectively delivered by others Strong planning and coordination skills, particularly in managing dependencies and sequencing across multiple initiatives Calm, credible and empathetic, particularly when working with sensitive people issues Pragmatic and delivery focused, with the ability to operate effectively in ambiguity focused, with the ability to operate effectively in ambiguity High attention to detail balanced with the ability to see systemwide impacts Strong alignment with Watercare values and commitment to doing the right thing for people Ngā hua mōu | What's in it for you We offer a competitive salary and staff benefits package including: • Training and development opportunities • Employee discounts at a range of large retailers Me pēhea te tono mai | How to Apply Come and join our team! If you are looking for an exciting career opportunity with a fantastic team then please apply online today - careers.watercare.co.nz.

Responsibilities

The Change Lead is tasked with spearheading the people change approach for a payroll remediation program, which includes designing the overall change and consultation strategy. This involves partnering with the People Business Partnering team to ensure transparent and compliant employee consultation through guidance and materials.