INTRODUCTION

Do you want to join an organization that invests in you as a Change Management Analyst? At HCA Healthcare, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

NOTE: ELIGIBILITY FOR BENEFITS MAY VARY BY LOCATION.

You contribute to our success. Every role has an impact on our patients’ lives and you have the opportunity to make a difference. We are looking for a dedicated Change Management Analyst like you to be a part of our team.

JOB SUMMARY AND QUALIFICATIONS

HCA Healthcare’s Digital Transformation & Innovation (DT&I) department builds on a legacy of over 50 years of innovation. Founded in 2021 as Care Transformation and Innovation, now DT&I, we are driving a revolution in healthcare through cutting-edge digital advancements. DT&I’s mission is to bring innovative technology solutions to the clinical and administrative frontline of HCA Healthcare, re-shaping healthcare processes to improve patient outcomes, empower clinicians with insights, and drive greater efficiency for all. Join us as we transform healthcare and make a lasting impact.
The Change Management Analyst supporting the Culture of Innovation is responsible for planning, executing, and tracking change initiatives that foster an environment of innovation across the organization. This role will report to the Change Management Manager for Culture of Innovation. This role supports strategic efforts to embed innovation mindsets, behaviors, and systems into daily operations by analyzing data, supporting communication efforts, and engaging key stakeholders to ensure adoption and sustainability of cultural shifts. This role will work with an interdisciplinary team, leaders and colleagues at HCA Healthcare innovation sites to enable agile testing and development, and prepare implementation teams for enterprise-wide deployment of DT&I products.

WHAT QUALIFICATIONS YOU WILL NEED:

• Bachelor Degree (I/O Psychology or related field) - Required
• Master Degree (I/O Psychology or related field) - Preferred
• 3+ years of experience in healthcare or organizational change management – Preferred
• Proficiency in data analytics tools (e.g., Microsoft Excel, SQL) and/or visualization tools (e.g., Tableau, Power BI) – Required
• Current on Change Management trends (human centered, iterative methodology, product-centric change management - Preferred)
• Ongoing Change Management Strategy execution
• Change Impact & Change Readiness Assessments
• Change Management Metrics Tracking experience
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Excellent organizational and time-management, and interpersonal collaboration skills
• Strong oral and written communication/presentation skills, with an emphasis on quality/accuracy
• Innovative problem-solving expertise
• Comfort utilizing technology (to include AI) to solve problems and complete tasks
• Ability to build, develop, and sustain relationships

• Collaborate with DT&I change team members, innovation locations operations team and facility stakeholders to understand the challenges involved in driving change and to execute large scale, enterprise-wide strategic initiatives
• Create repeatable templates and approaches to equip stakeholders for change and promote user adoption using human-centered design methodology
• Support the development and implementation of change strategies aligned to innovation culture goals
• Assist in creating stakeholder assessments, impact analyses, and readiness plans
• Coordinate and support the facilitation of engagement sessions such as workshops, feedback focus groups, and champion meetings
• Partner with communications and education teams to develop materials that support innovation initiatives (e.g., toolkits, slide decks, infographics)
• Develop clear, concise communication to promote awareness, understanding, and involvement in innovation culture programs
• Execute change management culture strategy to realize DT&I transformation objectives
• Execute assessments (e.g., culture surveys, readiness scans, leadership diagnostics) to inform strategy and drive continuous improvement
• Conduct comprehensive analysis of existing measurement approach and change management framework to identify inefficiencies, bottlenecks, and areas for improvement
• Monitor adoption, usage, and feedback loops for innovation initiatives
• Collect and analyze data related to innovation culture (e.g., culture survey results, participation in innovation programs) to identify trends, patterns, and insights relevant to DT&I’s culture change management strategy
• Build dashboards, reports, and visual summaries that track progress against innovation culture change management goals
• Present findings and recommendations to senior leaders and cross-functional teams
• Collaborate with key internal stakeholders to generate reports and dashboards to track key performance indicators (KPIs) and measure the success of cultural and leadership initiatives
• Effectively navigate the HCA network across stakeholder groups and functional areas, to support innovation initiatives