Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world’s leading enterprises stay secure, connected, and ready for the future - bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses.
Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia - delivering fast, tangible outcomes and long-term impact.
Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today’s digital complexity with confidence.

PREFERRED QUALIFICATIONS:

• ITIL Foundation certification.

• Lead the full Change Management lifecycle, applying structured methodology to ensure smooth delivery, governance compliance, and risk mitigation.
• Coordinate, approve, and document changes, ensuring all required standards are met.
• Manage change records in Xalient and customer ITSM tools, including CMDB updates and maintenance of the Standard Change Catalogue.
• Chair and support meetings (TCAB/ECAB, PIRs, advisory boards) and work closely with internal teams, third parties, and customers to resolve change-related queries.
• Conduct Post Implementation Reviews for unsuccessful changes, communicate lessons learned, and identify improvement opportunities.
• Perform weekly quality control checks and produce reports on change management activities as required.
• Plan and oversee Change Freeze periods, ensuring documentation and processes remain accurate and aligned with requirements.
• Recommend tools and process improvements to enhance efficiency and effectiveness.