OVERVIEW
The Change Management Consultant, reporting to the Director, Human Resources & Organizational Development and Deputy Chief Financial Officer, will support enterprise technology transformation initiatives within a hospital environment, beginning with the successful implementation of Workday HRIS and SAP Finance ERP upgrade. For the Workday implementation project this role will work alongside a part-time Change Management Specialist to ensure the hospital’s staff adopt and integrate the new Workday system seamlessly. The focus will be on managing the people side of change, from strategic planning to post-implementation support, helping drive user adoption, stakeholder engagement, and organizational readiness.
The ideal candidate will have significant experience in Workday HCM/payroll, SAP S/4HANA, or similar SaaS implementations, preferably in a healthcare setting, and a strong background in change management practices. This role provides an opportunity to collaborate with a hospital team, ensuring the adoption of new HRIS and SAP S4HANA tools to enhance operational efficiency. Subsequent to the implementation of the HRIS and SAP S/4HANA upgrade, there will be future opportunity to lead the change management of future enterprise-wide applications.
EDUCATION
- Undergraduate degree in Business Administration, Industrial/ Organizational (IO) Psychology, Human Resources, Organizational Behaviour, Health Administration, Communications or the equivalent as evidenced by a combination of formal education/training/experience.
- Masters degree preferred.
QUALIFICATIONS
- System Implementation Experience: Minimum of 5+ years of hands-on experience with system implementations, such as Workday HCM/payroll, SAP S/4HANA, or similar SaaS, preferably within a healthcare or hospital setting.
- Change Management Expertise: 2+ years in organizational change management, including developing and executing change management plans. Certification in Change Management (e.g., Prosci, CCMP) would be an asset but is not required.
- Healthcare Experience: Previous experience working in a hospital or healthcare environment is highly preferred.
- HR and Payroll Experience: High-level familiarity with HR and payroll business processes such as recruiting and talent management, time and attendance, benefits administration, absence management, compensation, worker data and reporting, and payroll processing.
- Finance Experience: General understanding of financial processes and controls, including general ledger, accounts payable, accounts receivable, fixed assets, and financial reporting.
- Communication Skills: Exceptional written and verbal communication and facilitation skills to effectively convey complex information to diverse hospital staff and stakeholders.
- Training & Facilitation: Experience designing and delivering engaging training programs, both virtual and in-person, for diverse audiences.
- Problem-Solving Skills: Ability to proactively address issues, adjust strategies, and ensure smooth user adoption.
- Collaboration: Strong team player who can work alongside an internal CM Specialist, project team, leadership, and various hospital teams to achieve successful system adoption.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto EastGeneral Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patientand staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH’s policies and practices.
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