Change Manager (6-month contact) at Heartland Bank Ltd

Auckland, Auckland, New Zealand -

Full Time

Start Date

Immediate

Expiry Date

28 Dec, 25

Salary

0.0

Posted On

29 Sep, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Management, Leadership, Stakeholder Engagement, Training Development, Communication, Process Documentation, Risk Identification, Technology Change Management, Collaboration, Organizational Skills

Industry

Banking

Description

Kia ora! We’re on the lookout for a Change Manager to join our team on a 6-month contract, supporting our exciting digital transformation programme. This is your chance to make a real impact, guiding our people through significant technology change and embedding change capability across the business. Here’s what you need to know: Is this your next role? You’ll work closely with project teams to identify change impacts, develop plans for training, communication, process updates, and knowledge management. You’ll also support risk identification and mitigation, ensuring our people are set up for success. Partnering with our leaders and key stakeholders, you’ll help shape and deliver change across the programme. Does this sound like you? You’re an experienced Change Manager who knows how to embed change and take people on the journey. You’re a strong leader, highly organised, and skilled at building relationships with stakeholders to keep everything on track. You’ll bring: Proven and extensive Change Management experience, ideally in Financial Services Recognised change practitioner credentials - Prosci (ADKAR) or similar Hands-on experience developing process and procedure documentation, training materials, knowledge articles, and communications Demonstrated success in technology change management, with examples of how your approach made implementations smoother and more effective for users Experience working in a collaborative team environment, ideally within large programmes of work A bit about us and what we do Heartland is an NZX/ASX-listed financial services group with big growth plans. Heartland Group owns both Heartland Bank in New Zealand and Heartland Bank in Australia. We provide award-winning savings and finance products to a diverse range of customers including business owners, farmers and retirees. Heartland's strategy is to digitalise everything we do, enabling us to provide customers with what they need in a scalable way. We can then pass those benefits onto our customers through faster service and better rates. Can you see yourself here? We're innovative and always evolving. We work together as one team and have big ambition. We're committed to creating a culture of inclusivity that celebrates our diverse backgrounds and supports the wellbeing of our people. We offer real opportunities for learning and career development. You can also drive change through our internal groups (including Manawa Whenua - our Māori group, the Rainbow Committee, Diversity & Inclusion Committee and our Green Team). Some of our perks include employee banking benefits, an excellent insurance package, flexible working options, sports teams (touch, netball and football), and Friday night pizzas and drinks! Diversity & Inclusion At Heartland, we're proud to celebrate the many characteristics that make each of us different. We embrace diversity in all its forms and believe in creating an environment that helps us better understand and serve our customers. As a Living Wage Employer, a Hearing Accredited Workplace, and a Rainbow Tick certified organisation, we're committed to doing right by our people. Keen to learn more? For an insight into life at Heartland, check out our Instagram @heartlandbanknz or follow us on LinkedIn www.linkedin.com/company/heartland-bank-nz. Heartland is an innovative and award-winning financial services group. We’re committed to creating a culture of inclusivity that celebrates our diversity and supports the wellbeing of our people. Introduce yourself to our team and we'll get in touch if there's a role that seems like a good match. Across the Heartland group, we’re looking for people who will embrace the opportunities we provide to learn, contribute and make a difference. You’ll find meaningful work and an environment that is fast-paced, rewarding and supportive. The Heartland group is a digital financial services group of companies, which includes Heartland Bank in New Zealand and Heartland Bank in Australia (which includes our StockCo team).

Responsibilities

You will work closely with project teams to identify change impacts and develop plans for training, communication, and process updates. Additionally, you will support risk identification and mitigation to ensure success during the technology change.