Change Manager

at  NRI Australia

Our Consultants play a crucial role in helping our clients implement, optimise, and maintain complex solutions and services. They build and maintain strong relationships with clients by understanding their business needs and providing ongoing support and recommendations for improvement.

Responsibilities of our consultants may include but are not limited to:

• Engaging with clients to understand their needs, goals, and challenges.
• Offering ideas and solutions that meet client requirements.
• Collaborating with cross-functional teams as needed to ensure seamless service delivery and a positive client experience.

This role demands a high degree of professionalism, technical proficiency, and the ability to deliver exceptional service to clients.
Our Consultant Change Managers help our clients manage and navigate the complexities associated with changes in processes, technologies and systems

Responsibilities:

• Develop clear change management strategies, considering the impact of change on employees, processes, and systems.
• Create comprehensive change management plans
• Identify and engage with key stakeholders to build support and consensus for change initiatives.
• Develop and execute communication plans to keep stakeholders informed about the reasons for change, its benefits, and the timeline for implementation.
• Design, develop, and deliver training programs that equip employees with the knowledge and skills needed to adapt to new processes or systems.
• Identify and address resistance to change among employees or stakeholders and implement strategies to overcome resistance and encourage buy-in.
• Evaluate the success of changes post-implementation to ensure that objectives are met and make recommendations for further improvements.

Note: This job description is a general outline and may be adjusted or modified as needed to meet our company and client requirements

ABOUT US

Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you’re always ahead of tomorrow.
We’re that partner for countless businesses. designing, implementing, and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond.
We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers.

Responsibilities of our consultants may include but are not limited to:

• Engaging with clients to understand their needs, goals, and challenges.
• Offering ideas and solutions that meet client requirements.
• Collaborating with cross-functional teams as needed to ensure seamless service delivery and a positive client experience

Responsibilities:

• Develop clear change management strategies, considering the impact of change on employees, processes, and systems.
• Create comprehensive change management plans
• Identify and engage with key stakeholders to build support and consensus for change initiatives.
• Develop and execute communication plans to keep stakeholders informed about the reasons for change, its benefits, and the timeline for implementation.
• Design, develop, and deliver training programs that equip employees with the knowledge and skills needed to adapt to new processes or systems.
• Identify and address resistance to change among employees or stakeholders and implement strategies to overcome resistance and encourage buy-in.
• Evaluate the success of changes post-implementation to ensure that objectives are met and make recommendations for further improvements