We’re Hiring! Change Manager - Melbourne
At NRI, we don’t just deliver technology—we deliver transformation. Backed by global reach and local expertise, we partner with clients to provide end-to-end digital solutions that drive innovation and business success.
We’re seeking a Change Manager to join our team on a permanent basis, based in Melbourne. This role will see you leading change initiatives across major programs, with a preference for candidates who bring experience in Financial Services or Customer Service transformation projects.

As a Change Manager at NRI, you will:

• Lead change initiatives: Shape and deliver organisational change management strategies that ensure adoption and real business impact.
• Engage stakeholders: Build strong relationships at all levels, influence decision-making, and manage expectations throughout the change lifecycle.
• Drive communications & engagement: Design and deliver communications plans that connect people to purpose, foster buy-in, and reduce resistance.
• Support training & capability uplift: Develop and coordinate training and knowledge-transfer initiatives that equip teams for success.
• Embed change: Establish measures for success and ensure benefits realisation through sustained adoption.
• Partner for success: Work closely with project and program managers to align change initiatives with delivery outcomes.

We’re looking for someone with:

• Proven experience as a Change Manager on medium to large-scale transformation projects.
• Financial Services or Customer Service transformation experience (highly regarded).
• Strong stakeholder engagement and influencing skills across business and technology teams.
• Demonstrated ability to design and deliver change strategies, communications, and training.
• Familiarity with change management frameworks and tools (e.g. PROSCI, ADKAR) is desirable.
• A collaborative, people-first mindset with the ability to work across complex, fast-paced environments.

Why Join NRI? At NRI, you’ll be part of a people-first, client-focused culture with the scale to deliver enterprise transformation and the agility to innovate locally. You’ll have the platform to work on significant projects, shape change journeys, and make a lasting impact—for clients, teams, and the wider industry.
If you’re an experienced Change Manager with a passion for driving meaningful transformation, this is your opportunity to join NRI and deliver real business value.
Apply today or connect with us to learn more

Please refer the Job description for details