ESSENTIAL EXPERIENCE OF THE CHANGE MANAGER:

Strong customer service experience with strong administration skills
Previous experience of Continuous Service Improvement and Change Management
A good understanding of reporting and analytics skills that provide clear insights
ITIL 4 Foundation
Strong service delivery skills and relationship management skills

ESSENTIAL QUALIFICATIONS FOR THE CHANGE MANAGER:

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.
This role is 37 hours per week based at Lincoln and is fully on-site.
Lincoln
The Lincoln facility is integral to advancing defence technology and providing innovative solutions to meet the demands of modern military operations. Often working in collaboration with other defence organisations, academia and government agencies to foster innovation and develop integrated solutions and complex defence problems.
Why Join QinetiQ?
As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.
As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture. www.qinetiq.com/en/careers/life-at-qinetiq
Our Benefits
Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

ROLE TYPE:

Permanent – Part Time
Package: Competitive Salary + Benefits
Role ID: SF18463
Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as Change Manager at our Lincoln site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

THE ROLE:

As a Change Manager you will join a team based at RAF Waddington, Lincolnshire being responsible for overseeing and managing the day to day implementation and management of the change management process.
Day-to-day, you will be ensuring that changes to the IT infrastructure and services are executed smoothly, minimising disruptions and adhering to ITIL best practice.

YOUR RESPONSIBILITIES WILL INCLUDE:

Applying an ITIL best practice for change management following established workflows and operating procedures
Ensuring that all process and policy documentation is maintained under document control delivering consistent and high quality service to the customer
Collaborating with team members and contributing towards service improvement opportunities
Producing management information to all stakeholders of the supported applications/products and services
Producing reports and ensuring all standards and regulatory compliance practices are adhered to
Updating training, creating awareness and publicising new change management capabilities