VTech believes that each employee makes a significant contribution to our success. That contribution should not be limited by the assigned responsibilities. Therefore, this position description is designed to outline primary duties; qualifications and job scope, but not limit the incumbent or the organization to only the work identified. It is our expectation that each employee will offer their services wherever and whenever necessary to ensure the success of our endeavors.

POSITION SUMMARY

The Channel Account Manager, VAR/MSP will have a key role in the recruitment, development, ongoing account management and Success of named VARs/MSPs and Cloud Service Providers. This role is an individual contributor position. The individual should be used to cold calling, opening doors, channel development etc. The position also forms a vital part of a small, tight knit, Channel Sales and Marketing “team” - and the individual will be a team-player focused on the goal of successfully growing the Vtech/SNOM brand within the channel.

POSITION SKILLS

• Seasoned creator of presentations, solution proposals, and business case.
• Excellent oral and written communication and presentation skills.
• Excellent customer focus and adaptability.
• Experience and comfort level in configuring and orchestrating demonstrations of solutions.
• Strong interpersonal skills in building and maintaining collaborative relationships with cross functional teams.Must be proficient in Microsoft Word, Excel and PowerPoint. Experience with Microsoft Office 365 preferred.

EXPERIENCE/EDUCATION

• At least 5 years of progressively responsible experience in VAR, service provider, hosted or cloud based voice, video or other unified communications technology salesBachelor’s degree in Business Management or a related field; or any combination of experience and education that provides the necessary skills, knowledge and ability to perform essential functions of this role.

ESSENTIAL DUTIES & RESPONSIBLITIES

• Assume overall Account Management responsibility for current and targeted VARs, MSPs and Cloud Service Providers.
• Work with the sales leadership team to develop and execute a plan for success to address maximum coverage and performance of the assigned and targeted Managed Service Providers.
• Develop and maintain strong business partnership relationships across all levels including the senior levels within the current and targeted Managed Service Providers.
• Develop and implement strategies to drive strategic Service Provider/VAR accounts wins and competitive win backs to meet and exceed assigned sales goals and targets.
• Develop and implement go to market strategies to drive transactional sales to ensure the company successfully meets targeted revenue, profitability and market share targets across all solution sets.
• Promote and raise the profile of the entire Vtech/Snom solution offerings, driving positive brand equity, market share and mind share acquisition.
• Maintain a fiscally responsible focus in developing and executing appropriate financial models, pricing, and gross margins to win business and meet company goals.
• Develop and implement a comprehensive account relations strategy and monitor its effectiveness through regular contact with assigned VARs/Managed Service Providers.
• Ensure all activities are following both local and US laws and ensure high levels of ethical conduct are adhered to.
• Responsible for timely and accurate forecasting on a weekly, monthly, and quarterly basis.
• Responsible for complete and accurate forecasts, proposals, and account activity in the company customer relationship management (CRM) tool.
• Collaborate through communication and teamwork with co-workers, management, clients and others in a courteous, and professional manner
• Exercise sound business judgment
• Work independently and collaboratively and manage time effectively to meet changing deadlines and priorities
• Treat all employees, guests and customers and others affiliated with our business with respect
• Conform and abide by all laws, regulations, policies, work procedures, instructions and VTech’s Rules of Engagement
• Conform with all safety rules and use all appropriate safety equipment
• Other duties as needed or required

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. The responsibilities and expectations outlined in this position description are not to be construed as exclusive or all-inclusive. Duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, with or without notice.
The Channel Account Manager position pays a compensation range from $90,000 to $110,000 base salary + commission based on the incumbent’s background and experience relevant to the position’s requirements. We provide excellent medical, dental, and vision benefits. Full-time employees earn 18 days of Paid Time Off your first year, plus 10 standard and 3 flexible company-paid holidays. Employees receive a 401K company match of up to a 4.5%. VTech offers paid parental leave and paid volunteer time off benefits
VTech is an Equal Employment Opportunity and Affirmative Action Employer. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you are unable or limited in your ability to access job openings or apply for a job on this site as a result of a disability, you may request reasonable accommodations by contacting disability_accommodations@vtechkids.com. General employment-related inquiries should not be submitted to this email