Channel Excellence Associate at Westpac New Zealand

, , New Zealand -

Full Time

Start Date

Immediate

Expiry Date

29 Apr, 26

Salary

0.0

Posted On

29 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Management, Project Management, Communication Skills, Interpersonal Skills, Stakeholder Management, Digital Communication Tools, Project Planning, Business Acumen, Empathy, Active Listening, Collaboration, Teamwork, Influencing Skills, Relationship Building

Industry

Banking

Description

Channel Excellence Associate Excellent role for candidates with a Business or Finance degree Fulltime permanent, Monday to Friday Based at our Takutai Square | Britomart Office in the Auckland CBD Our CBW Chief Operating Office keeps our people, our customers, and our communities at the heart of everything we do. We turn up as One Westpac, as the bank you can trust in the moments that matter, at every stage of life and in every situation. We’re looking for someone that is highly skilled in change communications to join our team. As a key player in driving organisational change, you will develop and execute effective communication plans that engage stakeholders, foster understanding, and promote successful change adoption. Your expertise will focus on enhancing change readiness, mitigating resistance, and amplifying the impact of change initiatives. In this role, you will identify and address stakeholder needs, concerns, and barriers to change. You will craft compelling communication materials, provide training and guidance, and monitor the effectiveness of change communication efforts. If you have a passion for strategic communication and a talent for driving positive change, then this is the role for you! Nā tāu rourou | What will you bring? Proven experience in change management and project management Excellent communication and interpersonal skills, with the ability to create engaging content across multiple channels Strong stakeholder management skills, with experience in building and maintaining relationships with diverse stakeholders Proficiency in digital communication tools Effective project planning and execution skills, with strong business acumen Ability to communicate clearly and concisely, with empathy and active listening skills Strong collaboration and teamwork skills, with the ability to influence and build relationships with others Westpac Hei Wāhi Mahi | Working at Westpac Immersing yourself in a supportive team environment, and receive some of the best banking, and lifestyle benefits in the market along with: 4 weeks standard holiday + 5 additional days of wellbeing leave to support you to be your best Additional purchased leave options up to 4 weeks per year Banking benefits, insurance discounts and superannuation scheme Career growth – we promote internal capability; we have programmes that recognise star performers Generous parental leave – and top up government paid parental leave School holiday subsidy - help you balance work and family during school holiday 2 Volunteer days per year Ko mātou tēnei | Our Organisation At Westpac, we’re working together to build a fairer and stronger New Zealand for our people, customers, and communities. For over 160 years we’ve been driven by our purpose to Create Better Futures Together. What makes us unique are the incredible people we’re lucky enough to have walk through our doors every day. The giant ‘W’ on our building doesn’t just stand for Westpac – it says, double you. We’re a place that values, rewards and recognises individuality. Where you can be your whole self, your true self, and your best self. We’re recognised as a place where talent is developed, where passions are fuelled and where ambitions of all shapes and sizes thrive. And it all starts with you! Tono mai ināianei! | Apply Now! Apply today with your CV and Cover Letter. The people of Aotearoa, New Zealand hail from many cultures and backgrounds. At Westpac New Zealand, we draw on this enormous talent pool to cultivate a team rich in ability and empowered to reach its full potential. Our aim is to be brave challengers, celebrating our differences and relentlessly advocating for our customers. It starts with us – we believe that when we care deeply and do our best for our people, they’ll do their best for our customers. We encourage people from all walks of life to apply, including those who are neurodiverse, have chronic health conditions or disabilities – your attitude and passion are as important to us as your experience, qualifications and capabilities. Mahi tahi tātou, kaha ake tātou | Together Greater Applications close: 4 February 2026 Our culture is rich with stories of how our people like to help, our customers, our community and each other. This is reflected through flexible working arrangements to ensure that our people have a balance in their life with those things that are important to them. Through ensuring that we provide opportunities to everyone regardless of what society throws at them, we are a safe place to work where you are treated equally and appreciated.

Responsibilities

The Channel Excellence Associate will develop and execute effective communication plans to engage stakeholders and promote successful change adoption. They will also craft communication materials, provide training, and monitor the effectiveness of change communication efforts.