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Channel Manager-Agri Business Group (ABG)-Marketing Branches Operations at Kotak Mahindra Bank
, , -
Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Business Development, Customer Acquisition, Cross-Selling, Marketing Campaigns, Branch Engagement, Product Training, Lead Management, Portfolio Management, Customer Segmentation, Governance, Compliance, Data Analytics, Performance Monitoring, Campaign Tracking, Auditing, Feedback Mechanisms

Industry

Banking

Description
Channel Manager: Grade-M7 Key Responsibilities: Business Development & Target Achievement Monitor daily/weekly/monthly performance of branches against set targets. Drive new customer acquisition and cross-selling of relevant products. Implement marketing and customer acquisition campaigns to support business growth. Branch Engagement & Enablement Act as a bridge between product teams and branch banking teams to ensure smooth delivery and implementation of strategies. Provide product training, refresher modules, and on-ground support to branch teams. Facilitate lead management, campaign tracking, and ensure conversion of leads to business. 3. Portfolio Management & Deepening : Focus on improving book size, product holding per customer, and customer activation. Analyze branch portfolio health , initiate reactivation campaigns. Drive customer segmentation and offer appropriate solutions to enhance wallet share. 4. Governance, Compliance & Quality Minimize errors and rejections by strengthening process awareness at branch levels. Conduct periodic audits, mystery shopping, and implement feedback mechanisms. 5. MIS & Review Publish branch-wise performance MIS and dashboards for leadership visibility. Prepare monthly and quarterly review decks and participate in performance reviews. Use data analytics to identify gaps and growth opportunities.
Responsibilities
The Channel Manager is responsible for business development, target achievement, and branch engagement. They will also manage portfolio health and ensure compliance and quality in operations.